Social Media & Client Servicing Manager

As a seasoned Social Media Manager, you will be responsible for understanding the pulse of digital platforms, leading with strategy, managing multiple brand accounts proficiently, and confidently engaging in client conversations and campaign coordination. Your primary responsibilities will include leading the social media strategy across platforms, tailored to each brand's unique goals and vibe. You will serve as the client's main point of contact, gathering briefs, establishing strong relationships, and ensuring all efforts are in line with business objectives. Collaboration with internal teams such as designers, content creators, and performance marketers will be crucial to seamlessly rolling out campaigns. In addition, you will be accountable for managing social accounts end-to-end, ensuring clarity, accountability, and adherence to timelines. Monitoring performance, presenting insights, and consistently proposing fresh, trend-driven ideas will also be part of your role. To excel in this position, you should have at least 5 years of experience in social media and client servicing, with a preference for an agency background. A proven track record of working across various industries like healthcare, lifestyle, fashion, real estate, and education is essential. Strong communication skills in written and spoken English are required, along with a keen eye for creative content, platform trends, engagement strategies, and conversion-focused material. Your ability to multitask effectively, remain composed under pressure, and keep tasks progressing smoothly will be valuable assets. Joining our team will offer you the opportunity to collaborate with dynamic, rapidly growing brands that prioritize both creativity and results. You will become a part of a young, close-knit team with a flat structure and a culture of open collaboration. This role will allow you to take ownership of your work, grow strategically, and potentially advance into leadership positions in the constantly evolving realm of digital media.,