SME Infoblox Network Administrator

• Provide Tier3 support.
• Perform fault isolation and resolution in a methodical and thorough manner in accordance with SLA.
• Remotely support customers and/or onsite technicians.
• Configuration management of Local Area Networks (LANs), Wide Area Networks (WANs), Wireless (LANs), network segments, security devices and Internet and Intranet systems to ensure operability.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, routers, switches, controllers and Infoblox.
• Assist with configuration within Infoblox appliances.
• Configure DNS (Domain Name System)/Ultra DNS, DHCP, IPAM, and other Infoblox services as per the requirements.
• Ensure integration with existing network infrastructure and systems.
• Management of Grid master pairs. Import the Zone to Infoblox.
• Create a new authoritative zone on Infoblox (NIOS Network Identity Operating System).
• Configure Primary Zone, DNS forward zone, DNS reverse zone and Configure forwarders.
• Dynamic DNS registration (DDNS), GSS-TSIG & Keytab file creation.
• Configure Infoblox as the Authoritative NTP. Sync the NTP to the external time server, Fix time drift on the NTP.
• Apply patches, updates, and security fixes in a timely manner as needed based on the vendors recommendations.
• Monitor system performance, availability, and capacity to identify and address any issues.
• Monitor and fix any Sync issue between the Grid Master (HA Pairs).
• Manage IP Scheme and Update the IP address information.
• Create and maintain new DHCP scope and configure DHCP options.
• Enable Device administration, DHCP lease history, Utilization, and audit logs.
• Set/grant required permissions for reporting and analytics app.
• Offload DNS from AD and Migrate to Infoblox
• Enable Zone-Transfer on the Windows-DNS
• Leverage NIOS DNS Traffic Control for DNS Load balancing
• Configure/Manage NIOS Response Policy Zones.
• Configure Infoblox DNS views as per customer requirement
• Manage Bloxone Threat defense, Threat Analytics - Cloud & NIOS
• Manage Bloxone DNS Forwarding Proxies for NIOS
• Manage domains on CSC registrar and DNS zones on UltraDNS
• Domain transfer In/Out - CSC
• Order/renew/re-issue SSL certificates CSC
• Maintaining and predesign documents for all network infrastructure.
• Maintains on-call availability to respond to network issues and up-time; must be flexible and available with the scheduling
• Plan and implement network changes as per the ITIL change management process
• Meet and exceed customer SLA or OLA metrics.
• Work with third party vendors to remediate and resolve customer issues.

You will be successful in this role if you have:

• Minimum 8 years of technology experience in a networking environment.
• ITIL foundation knowledge and certification.
• Hand-on experience in Infoblox, routers, switches, and wireless controllers (Cisco, Aruba, and Meraki)
• Good knowledge in Microsoft Azure or AWS.
• Should be proficient in Network Automation.
• Professional level certification in one or more fields. (CCNP, DDI professional)
• Proficient with standard troubleshooting practices and methodologies.
• Proficient with Infoblox and networking technology.
• Strong understanding of network infrastructure and network hardware.
• Ability to think through problems and visualize solutions.
• Knowledge of application transport and network infrastructure protocols.
• A self-starter able to work independently but comfortable working in a team environment.
• Good analytical and problem-solving skills.