SM-Operations

KEY RESPONSIBILITIES: -

1) Reconciliation and Discrepancy Resolution:

Lead and execute complex data reconciliation processes to compare revenue

and loss data across multiple clients.

Investigating and resolve root causes of discrepancies, collaborating with

various departments like finance, operations.

Proactive and strategic problem-solver with a proven track record of resolving

complex financial discrepancies and root-cause analysis.

2) Loss and Revenue Analysis:

Utilize advanced analytical techniques to pinpoint trends, patterns, and

drivers of revenue loss and gains.

Develop predictive models and reports to forecast potential revenue leakage

and identify opportunities for optimization.

3) Process Improvement: Drive initiatives to automate reconciliation processes

using scripting languages (e.g., Python, SQL) and specialized reconciliation

software. Design and implement new workflows, controls, and systems to

enhance efficiency, scalability, and accuracy in data handling.

4) Team Leadership and Management: Supervise and mentor a team of data

analysts, fostering their professional growth and ensuring the team meets its

objectives. Manage project pipelines, allocate resources, and maintain high

standards of data integrity and quality.

5) Stakeholder Collaboration and Reporting:

Act as a key business partner to senior leadership, finance, operations, sales,

and IT teams

Prepare and present detailed reports and dashboards on financial

performance, reconciliation status, and key insights related to loss and

revenue.

Translate complex data findings into clear, actionable business

recommendations.

6) Risk and Compliance:

Ensure all reconciliation activities and data handling practices comply with

internal policies, accounting standards (e.g., GAAP), and external regulatory

requirements.

Support internal and external audits by providing accurate documentation and

analysis.Role & responsibilities