This Position reports to: Senior Site Manager
Your role and responsibilities
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.
In this role, youll help run what runs the world, by taking on meaningful work that drives real impact.
You will be mainly accountable for:
- Working with the customer (while on-site) to identify opportunities to improve the customers operations and eliminate pain points.
- Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
- Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
- Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Qualifications for the role
- You are immersed in site service function in switchgear business
- You have 3 to 5 years of experience in Servicing, Troubleshooting, After Sales Customer Support, Other Site Issue, Including Erection, Testing and commissioning of MV Products 11 KV to 33 KV - Switchgear / RMU / Circuit Breaker
- Degree or Diploma in Electrical engineering (should be full-time)
- You are at ease communicating in English