Site Reliability Engineering (SRE)

As a Site Reliability Engineer with over 8 years of experience, you will be responsible for ensuring the efficient and reliable operation of our systems. You should have a notice period of only 15-30 days and be willing to work in either Noida or Mumbai with a maximum package of 7LPA. Your essential skills should include: - Having a minimum of 5 years of experience as an SRE or Application Support Lead. - Proficiency in Agile methodology, Kanban, and tools like Jira. - Ability to define key performance indicators for business performance. - Hands-on experience in collecting and analyzing performance data, troubleshooting, and tuning. - Quick mastery of new software and tools to conduct technical research analysis for incidents in the production environment. - Identifying process gaps and implementing improvements or automations to enhance existing processes. - Training new team members and establishing clear expectations regarding SOPs and SLAs. - Proficiency in troubleshooting, debugging environmental issues, and providing day-to-day support for production. - Proven track record in driving issue resolutions, documenting RCA & CAPA, and ensuring adherence to SLAs. - Preventing any slippage or deviation from SLAs/KPIs. - Sharing knowledge and educating team members to contribute effectively and suggest best practices. - Strong leadership skills to collaborate with clients and other teams to address challenges, blockers, and new requirements. - Excellent analytical skills with the ability to adapt to changing work priorities. - Team player with self-motivation to work effectively both independently and within a team. - Organizing and leading daily priorities for yourself and a team of 3-5 members. In terms of technical expectations, you should have experience with monitoring and reporting tools like Grafana (Preferred), Coralogix, and Datadog. Additionally, you should be able to configure alerts and tracing for continuous monitoring using APM tools such as ELK, Splunk, and other log aggregation tools. Familiarity with using Postman for API troubleshooting is also required. Desirable skills include the ability to contribute to the development and maintenance of automation tools to streamline manual work and optimize performance, as well as knowledge of AWS cloud services.,