Single Point of Contact (SPOC) - Sales Operations

You will be responsible for managing sales operations, handling client communications, coordinating with various departments, and ensuring customer satisfaction in the role of Single Point of Contact (SPOC) - Sales Operations located in Ahmedabad. Your tasks will include processing orders, managing sales documentation, tracking sales metrics, and providing support to the sales team. You will also address customer queries and resolve issues efficiently. To excel in this role, you should possess excellent communication, interpersonal, and organizational skills. Proficiency in sales operations management, experience with sales metrics and reporting, strong problem-solving abilities, and attention to detail are essential. You should be able to manage client communications effectively and provide exceptional customer service. Experience with CRM software and sales tools is required, along with the ability to work collaboratively with different departments. A Bachelor's degree in Business Administration, Sales, Marketing, or related field is preferred, and previous experience in a similar role is an advantage.,