Posted:23 hours ago|
Platform:
On-site
Full Time
JOB DESCRIPTION
• To manage the retail experience centre efficiently and ensure customer experience is as per HL • standard/ask
• To manage the retail experience centre efficiently and ensure customer experience is as per HL • standard
• Maintain 100% adherence to retail SOP
• Timely execution of stock and sample audits in showroom
• Maintain high level housekeeping and hygiene standards in showroom
• Maintain Visual Merchandising standards in showroom
• Attend to customer queries and complaints
• Timely reporting to the retail operations team on a daily basis.
• Maintain all the operation checklists in the experience center.
• To support sales in order closure
• Handling the clients (Showroom Walk through)
EXPERTISE AND QUALIFICATIONS
• Minimum 6 month to 1 year experience in retail store
• Minimum 1 year experience as a store manager in retail
• Furniture and Home Decor industry experience preferred
• Basic Knowledge of MS Office, Google Docs, Sheets, Forms, etc.
• Well versed in Store Operations and SOP Management
• The Showroom Managers will work 6days a week with Tuesday off. All showroom operations will be closed on Tuesday
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