shopping mall manager

Designation: Shopping Mall Manager
Location: Jamnagar & Rajkot
Industry: Premium Grocery Store / Shopping Mall
Experience: 5–7 Years
Salary: ₹45,000 – ₹50,000 per month (Negotiable based on experience)

About the Organization:

A fast-growing and well-established premium grocery retail chain, operating spacious and modern stores in Jamnagar and Rajkot, offering high-quality groceries, gourmet products, and household essentials. Known for an exceptional customer experience, contemporary infrastructure, and a strong local reputation for excellence in retail management.

About the Role:

The Mall Manager will be responsible for the overall operations, staff management, customer experience, vendor coordination, and profitability of the store/mall. The candidate will lead the in-store team and ensure smooth, customer-centric, and profitable daily functioning.

Key Role Objectives:

• Oversee complete day-to-day operations of the store/mall
• Manage sales targets, staff performance, floor planning, and inventory control
• Supervise customer service quality, in-store promotions, and visual merchandising
• Ensure cleanliness, safety, and security protocols are followed
• Handle vendor/supplier coordination, pricing updates, and product placement
• Maintain performance reports, MIS, billing audits, and daily cash management
• Guide and train retail staff, floor supervisors, and customer service personnel
• Manage festive promotions, discount campaigns, and customer loyalty programs
• Ensure compliance with legal, commercial, and municipal norms

Basic Requirements:

• Qualification: Any Graduate or MBA in Retail/Operations preferred
• Experience: Minimum 5–7 years in retail store/mall/hypermarket management
• Proficiency in team leadership, inventory management, and customer handling
• Sound knowledge of retail software/POS systems, stock auditing, and vendor control
• Strong interpersonal and communication skills
• Must be based in or willing to work from Jamnagar or Rajkot

Job Type: Full-time

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Work Location: In person

Expected Start Date: 15/08/2025