Shift Lead - US Process

Role Overview: You will be responsible for managing HR and talent-related daily tasks to ensure accuracy and consistency within the team. Your role will involve working closely with the U.S. team to stay updated on new processes and facilitating smooth communication between teams. Additionally, you will support and guide team members to foster a positive work environment and proactively identify and resolve potential issues. Key Responsibilities: - Manage HR and talent-related daily tasks to maintain accuracy and consistency - Remind the team to follow standard steps and best practices to reduce mistakes - Collaborate with the U.S. team to learn about new processes and share updates with your team - Handle multiple tasks simultaneously, stay organized, and meet deadlines in a fast-paced environment - Communicate with other teams to ensure smooth sharing and implementation of policy or process changes - Support and guide team members to create a positive and cooperative work environment - Solve team problems in a helpful and respectful manner, encouraging open communication - Set clear goals for the team, provide regular feedback, and offer support - Identify possible issues early on and collaborate with the team to find effective solutions Qualification Required: - Solid experience in leading teams in a busy and fast-changing work environment - Proficient in managing multiple projects simultaneously and meeting deadlines - Strong communication skills and ability to collaborate effectively with the U.S. team and other stakeholders - Proactive approach to process improvement and enhancing work efficiency - Effective problem-solving skills and ability to identify issues before they escalate - Dedication to creating a positive, productive, and team-friendly work environment If there are any additional details about the company in the job description, please provide them.,