Title : Relationship Manager Job Description: Position Overview: We are seeking a highly motivated and compassionate Relationship Manager to join our team and focus on post-discharge patients. In this role, you will play a pivotal role in identifying potential clients who require home care services after being discharged from hospitals or medical facilities. Your primary responsibility will be to generate leads, nurture relationships with patients and their families, and guide them through the process of choosing our home care services for a smooth transition to home-based care. Responsibilities: Lead Generation: Proactively reach out to hospitals, rehabilitation centers, and medical facilities to identify potential post-discharge patients who may require home care services. Collaborate with healthcare professionals, case managers, and social workers to obtain patient referrals. Relationship Building: Establish a rapport with patients and their families during their hospital stay or rehabilitation process. Offer empathetic support and demonstrate understanding of their unique needs and concerns related to post-discharge care. Consultation and Assessment: Conduct thorough assessments to understand the specific requirements of post-discharge patients and their home care needs. Provide informative consultations to explain our services and how they can benefit the patient's recovery process. Tailored Care Plans: Work closely with our caregiving team and medical professionals to develop personalized care plans that address the patient's medical, rehabilitative, and emotional needs. Coordinate Care: Facilitate a smooth transition from hospital to home-based care. Collaborate with the discharge planning team to ensure a seamless handover of care and that all necessary arrangements are in place. Follow-Up and Monitoring: Maintain regular communication with patients and their families to monitor their progress and satisfaction with our home care services. Address any concerns promptly and take proactive measures to enhance their experience. Sales Process Management: Utilize and maintain our sales tracking systems and customer relationship management (CRM) tools to manage leads, appointments, and follow-ups. Keep accurate records of interactions with patients and their families. Collaboration: Collaborate with our marketing and outreach teams to develop targeted strategies for lead generation and engagement with post-discharge patients. Market Research: Stay updated on industry trends, best practices in post-discharge care, and patient preferences. Use this knowledge to improve our services and tailor our approach to better meet patient needs. Achieve Sales Targets: Set and achieve sales targets for post-discharge patient conversion, contributing to the overall growth of the organization. Job Type: Full-time Pay: ₹240,000.00 - ₹360,000.00 per year Benefits: Cell phone reimbursement Health insurance Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred) Healthcare sales: 1 year (Preferred)
Job Responsibilities: Oversee daily backend operations tasks (HR, Talent, QA, Billing & Scheduling related), ensuring accuracy and consistency across the team. Guide team members on standard procedures and best practices to reduce errors. Coordinate with the U.S. team to stay updated on new processes and share them with the team. Manage multiple tasks and priorities in a fast-paced work environment. Ensure smooth communication of policy and process changes across teams. Support and mentor team members to maintain a positive and collaborative work culture. Address team concerns professionally and promote open, respectful communication. Set clear team goals and provide regular feedback and coaching. Identify potential issues early and work with the team to find effective solutions. Familiarity with platforms like WellSky, RingCentral and Paylocity is a strong advantage. Profile Requirements: Proven experience in leading teams within a fast-paced and dynamic work environment. Strong organizational skills and the ability to manage multiple projects simultaneously. Excellent communication skills and ease of collaboration with U.S.-based teams and stakeholders. A continuous improvement mindset with a focus on efficiency and productivity. High attention to detail with a commitment to quality and compliance. Proactive in identifying and resolving problems before they escalate. Promotes a supportive and team-oriented work atmosphere. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹38,000.00 per month Benefits: Health insurance Paid time off Work Location: In person
Job Responsibilities: Manage HR and talent-related daily tasks, including checking work, understanding processes, and guiding the team to keep things accurate and consistent. Help reduce mistakes by reminding the team to follow standard steps and best practices. Work closely with the U.S. team to learn about any new processes and share updates with your team. Handle several tasks at once, stay organized, and meet deadlines in a fast-paced environment. Communicate with other teams to make sure any policy or process changes are shared and followed smoothly. Support and guide team members to create a positive and cooperative work environment. Solve team problems in a helpful and respectful way, encouraging open and honest communication. Set clear goals for the team and give regular feedback and support. Spot possible issues early and work with the team to find smart solutions. Experience with systems like WellSky and Paylocity is a plus. Profile Requirements: Has solid experience leading teams in a busy and fast-changing work environment. Good at managing several projects at once and getting them done on time. Communicates well and works easily with the U.S. team and other important contacts. Always looking for ways to improve processes and make work more efficient. Pays close attention to detail and follows quality and compliance rules. Solves problems effectively and spots issues before they become bigger. Helps create a positive, productive, and team-friendly work environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹38,000.00 per month Benefits: Health insurance Paid time off Work Location: In person
Job description: HR Operations Associate – US Process: "Responsible for supporting US People Operations through effective coordination, process management, and communication with cross-functional teams, ensuring smooth and compliant workflow execution on a monthly, quarterly, and annual basis." Maintain clear, professional, and timely communication (reading and writing) with the US-based teams and internal departments. Understand and interpret instructions, policies, and workflow updates shared by the US team. Escalate any discrepancies or issues promptly with proper documentation. Quickly grasp and document existing processes, workflows, and systems used in the US operations. Ensure smooth onboarding and offboarding processes as per US HR guidelines. Maintain employee records accurately in HRIS (Human Resources Information System) platforms. Follow compliance standards relevant to US labor laws and company policies. Update process documents and workflow charts regularly based on changes suggested by the US team. Stay updated on changes in US HR practices, federal and state laws. Other duties as assigned by the supervisor. Skills Needed : Excellent English reading, writing, and comprehension skills. Good understanding of HR, compliance, and operational workflows (preferred US market). Ability to learn and adapt quickly. Strong coordination, time management, and problem-solving abilities. Graduation Two year experience candidates preferred with the same process. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid time off Work Location: In person
Role Overview: You will be responsible for managing HR and talent-related daily tasks to ensure accuracy and consistency within the team. Your role will involve working closely with the U.S. team to stay updated on new processes and facilitating smooth communication between teams. Additionally, you will support and guide team members to foster a positive work environment and proactively identify and resolve potential issues. Key Responsibilities: - Manage HR and talent-related daily tasks to maintain accuracy and consistency - Remind the team to follow standard steps and best practices to reduce mistakes - Collaborate with the U.S. team to learn about new processes and share updates with your team - Handle multiple tasks simultaneously, stay organized, and meet deadlines in a fast-paced environment - Communicate with other teams to ensure smooth sharing and implementation of policy or process changes - Support and guide team members to create a positive and cooperative work environment - Solve team problems in a helpful and respectful manner, encouraging open communication - Set clear goals for the team, provide regular feedback, and offer support - Identify possible issues early on and collaborate with the team to find effective solutions Qualification Required: - Solid experience in leading teams in a busy and fast-changing work environment - Proficient in managing multiple projects simultaneously and meeting deadlines - Strong communication skills and ability to collaborate effectively with the U.S. team and other stakeholders - Proactive approach to process improvement and enhancing work efficiency - Effective problem-solving skills and ability to identify issues before they escalate - Dedication to creating a positive, productive, and team-friendly work environment If there are any additional details about the company in the job description, please provide them.,
Job Summary: We are looking for a skilled professional to manage essential backend operations, including HR support, talent acquisition processes, quality assurance, billing compliance, and scheduling. The role involves developing SOPs, ensuring smooth communication of updates from US counterparts, and maintaining strong coordination across internal teams. The ideal candidate should be able to handle multiple priorities in a fast-paced environment, mentor team members, address concerns professionally, and drive continuous improvement. Experience with platforms such as WellSky, RingCentral, and Paylocity is preferred. Job Responsibilities: Lead and manage important backend operations such as HR support, talent acquisition, quality checks, billing accuracy, and scheduling. Ensure all tasks are done correctly and consistently. Create and maintain best practices and SOPs to improve team performance and reduce mistakes. Work as the main point of contact with the US team to receive new updates and share them clearly with the local team. Handle multiple tasks and tight deadlines efficiently in a fast-paced work environment. Make sure all internal teams receive timely and clear information about new policies and process updates. Provide ongoing guidance and support to team members to build a positive and productive work atmosphere. Address team concerns respectfully and encourage open communication and mutual respect. Set clear performance goals for the team and offer regular feedback and coaching to help them improve. Identify potential operational problems early and work with the team to develop long-term solutions. Having experience with platforms like WellSky, RingCentral, and Paylocity is a strong advantage. Job Requirements: Has a proven ability to guide and support teams, even in fast-changing work environments. Can manage several tasks and projects at the same time with clear planning and structure. Works well with US-based teams and communicates clearly with different stakeholders. Always looks for ways to make processes better and help the team work more efficiently. Ensures all work is accurate, high-quality, and follows company standards and rules. Quickly identifies issues, finds the main cause, and fixes them before they become bigger problems. Helps create a positive, supportive, and productive team environment. Job Types: Full-time, Permanent Projected Total Compensation: ₹25,000.00 - ₹38,000.00 per month Benefits: Health insurance Paid time off Expected Start Date: 15/11/2025
Job Summary: We are looking for a skilled professional to manage essential backend operations, including HR support, talent acquisition processes, quality assurance, billing compliance, and scheduling. The role involves developing SOPs, ensuring smooth communication of updates from US counterparts, and maintaining strong coordination across internal teams. The ideal candidate should be able to handle multiple priorities in a fast-paced environment, mentor team members, address concerns professionally, and drive continuous improvement. Experience with platforms such as WellSky, RingCentral, and Paylocity is preferred. Job Responsibilities: Lead and manage important backend operations such as HR support, talent acquisition, quality checks, billing accuracy, and scheduling. Ensure all tasks are done correctly and consistently. Create and maintain best practices and SOPs to improve team performance and reduce mistakes. Work as the main point of contact with the US team to receive new updates and share them clearly with the local team. Handle multiple tasks and tight deadlines efficiently in a fast-paced work environment. Make sure all internal teams receive timely and clear information about new policies and process updates. Provide ongoing guidance and support to team members to build a positive and productive work atmosphere. Address team concerns respectfully and encourage open communication and mutual respect. Set clear performance goals for the team and offer regular feedback and coaching to help them improve. Identify potential operational problems early and work with the team to develop long-term solutions. Having experience with platforms like WellSky, RingCentral, and Paylocity is a strong advantage. Job Requirements: Has a proven ability to guide and support teams, even in fast-changing work environments. Can manage several tasks and projects at the same time with clear planning and structure. Works well with US-based teams and communicates clearly with different stakeholders. Always looks for ways to make processes better and help the team work more efficiently. Ensures all work is accurate, high-quality, and follows company standards and rules. Quickly identifies issues, finds the main cause, and fixes them before they become bigger problems. Helps create a positive, supportive, and productive team environment. Job Types: Full-time, Permanent Projected Total Compensation: ₹25,000.00 - ₹38,000.00 per month Benefits: Health insurance Paid time off Expected Start Date: 15/11/2025