Shift In-charge

Job Title: Shift Incharge

Location: Saptingala

Reports To: Operations Manager

Salary : 20,000 - 25,000

Shift : Rotational shift

Roles & Responsibilities – Shift In-Charge (Saptingala)

Customer Feedback Management

• Collect customer feedback during the shift and record it systematically.
• Share feedback with management to improve service quality and customer satisfaction

Opening & Closing Duties

• Take charge of opening the outlet on time and ensuring all resources are ready.
• At closing, secure cash, equipment, and prepare reports as per procedure.

Cash Handling & Accuracy

• Handle all cash transactions with care and responsibility. Maintain a cash voucher for using petty cash
• Cross-check amounts, balance collections, and maintain proper financial records.

Professional Grooming & Conduct

• Maintain proper grooming standards, neat appearance, and wear the prescribed uniform.
• Behave politely and professionally with customers and colleagues at all times.

Customer Information Collection

• Collect and update customer details such as name, contact, and preferences.
• Ensure the data is recorded accurately and maintained confidentially.

Report Preparation & Documentation

• Prepare and post wastage reports clearly at the end of each shift.
• Submit closing reports on time to management without errors or delays

Sales Boost Up

• They should take responsibility for upselling products to customers and ensuring maximum sales opportunities are utilized.
• They should actively push sales by motivating the team and promoting products effectively during the shift.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Food provided

Ability to commute/relocate:

• Gandhipuram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Shift management: 1 year (Required)
• Restaurant management: 2 years (Required)

Location:

• Gandhipuram, Coimbatore, Tamil Nadu (Required)

Work Location: In person