shift controller

We are looking for a Shift Controller to lead and manage our warehouse operations for high-growth B2B business. The core focus of this role is to ensure the smooth, timely, and accurate flow of products through the warehouse during your assigned shift. You will be responsible for overseeing all inbound and outbound activities, managing on-ground manpower, and driving operational efficiency to meet strict Service Level Agreements (SLAs).

Key Responsibilities

• Shift Management & Leadership: Manage the day-to-day warehouse activities during your assigned rotational shift.
• Team Supervision: Lead, supervise, and motivate the on-ground teams, including pickers, loaders, and dispatch teams.
• Operations Execution: Ensure all order processing, picking, packing, and dispatch activities are completed on time and as per the defined SLA.
• Inventory Control: Oversee processes to maintain inventory accuracy and prevent shrinkage.
• Coordination: Coordinate effectively with inventory and transport teams to ensure seamless handoffs and smooth overall operations.
• Performance Tracking: Track shift performance against Key Performance Indicators (KPIs) and report key metrics and operational issues to management.
• Process Adherence: Enforce adherence to all standard operating procedures (SOPs) for warehouse safety, cleanliness, and process quality.

Requirements

• Experience: 1–3 years of experience in warehouse or logistics operations (experience in the B2B or e-commerce segment is preferred).
• Skills: Strong team management and problem-solving skills.
• Technical Knowledge: Working knowledge of Warehouse Management Systems (WMS) and proficiency in MS Excel for reporting.
• Commitment: Must be willing to work in rotational (Day/Night) shifts.

Job Types: Full-time, Permanent

Pay: ₹29,000.00 - ₹39,000.00 per month

Benefits:

• Provident Fund

Work Location: In person