5022 Shell Scripting Jobs - Page 45

We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Site Reliability Engineer: Role Description: 1. Incident management (tickets) 2. partner communication exposure 3. release management (CI/CD knowledge and hands on experience) 4. Monitoring and alert management 5. Linux knowledge in detail 6. Automation experience 7. DevOps tools knowledge 8. Exposure to cloud technology AWS 9. Kubernetes knowledge and working experience 10. Ansible, terraform, cloud formation knowledge is added advantage. 11. General (should Flexible during critical issues) Skills Needed: 1. Technology Skills required: SRE java - struts, JSP, spring-boot, MySQL, python, automation. 2. Monitoring tools nagios, grafana prometheus, newRelic, Kibana 3. Networking basics - TCP/IP, ports, Load-balancers, Network Flow 4. Cloud Technology basics AWS infra, cloud watch knowledge will be an advantage 5. Automation - Ansible, cloud formation, Terraform OS: Primarily Linux Commands and shell scripting, Python. Regards, Gladwin

We are looking for an experienced C/C++ Developer to join our team, specializing in Linux-based system development . This role involves working on complex, performance-critical applications with a focus on multithreading, socket programming , and low-level debugging . Key Responsibilities: Develop robust and efficient software using C/C++ on Linux platforms Design and implement multithreaded applications with concurrent architecture Work with socket programming (TCP & UDP) for inter-process communication Debug and analyze issues using tools like GDB Collaborate with cross-functional teams for development, testing, and deployment Maintain clean, optimized, and well-documented codebase Write shell scripts for automation and system-level utilities Must-Have Skills: Strong hands-on programming in C and C++ Proficient with Linux OS , commands, and tools Sound knowledge of OOPs concepts Experience in multithreading and concurrent systems Proficient in TCP/IP socket programming Strong debugging skills using GDB Basic to intermediate knowledge of Shell Scripting Good-to-Have Skills: Experience with system-level debugging and performance tuning Exposure to Git or other version control systems Understanding of software development lifecycle (SDLC) Prior work in embedded or real-time systems (optional)

JD For Informatica Developer: Key Responsibilities: Design, develop, test, and deploy ETL mappings, workflows, and sessions using Informatica PowerCenter. Analyze source systems, define transformation logic, and create data mappings and process flows. Optimize ETL performance and troubleshoot data quality issues. Collaborate with database administrators, data architects, and QA teams to ensure data integrity and optimal system performance. Develop and maintain technical documentation including data flow diagrams, mapping documents, and deployment instructions. Support data migration, data integration, and business intelligence initiatives. Participate in code reviews, testing, and deployment activities. Ensure adherence to data governance and security standards. Required Qualifications: 7+ years of hands-on experience with Informatica PowerCenter in a development role. Strong proficiency in SQL and experience with at least one RDBMS (e.g., Oracle, SQL Server, DB2). Solid understanding of data warehousing concepts, dimensional modeling, and ETL best practices. Experience with performance tuning of Informatica mappings and sessions. Knowledge of job scheduling tools (e.g., UC4, Autosys, Control-M) is a plus. Familiarity with version control tools (e.g., Git, SVN). Preferred Skills: Experience with cloud data platforms (AWS, Snowflake, etc.). Knowledge of other Informatica products such as IDQ, MDM, or Cloud Data Integration. Exposure to Agile/Scrum methodologies. Good communication and interpersonal skills. Ability to work independently and collaboratively in a team environment.

Job Summary: We are looking for a proactive and detail-oriented L1 DataOps Monitoring Engineer to support our data pipeline operations. This role involves monitoring, identifying issues, raising alerts, and ensuring timely communication and escalation to minimize data downtime and improve reliability. Roles and Responsibilities Key Responsibilities: Monitor data pipelines, jobs, and workflows using tools like Airflow, Control-M, or custom monitoring dashboards. Acknowledge and investigate alerts from monitoring tools (Datadog, Prometheus, Grafana, etc.). Perform first-level triage for job failures, delays, and anomalies. Log incidents and escalate to L2/L3 teams as per SOP. Maintain shift handover logs and daily operational reports. Perform routine system checks and health monitoring of data environments. Follow predefined runbooks to troubleshoot known issues. Coordinate with application, infrastructure, and support teams for timely resolution. Participate in shift rotations including nights/weekends/public holidays. Skills and Qualifications: Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). 0–2 years of experience in IT support, monitoring, or NOC environments. Basic understanding of data pipelines, ETL/ELT processes. Familiarity with monitoring tools (Datadog, Grafana, CloudWatch, etc.). Exposure to job schedulers (Airflow, Control-M, Autosys) is a plus. Good verbal and written communication skills. Ability to remain calm and effective under pressure. Willingness to work in a 24x7 rotational shift model. Good to Have (Optional): Knowledge of cloud platforms (AWS/GCP/Azure) Basic SQL or scripting knowledge (Shell/Python) ITIL awareness or ticketing systems experience (e.g., ServiceNow, JIRA)

Job Requirements Seeking a test automation engineer proficient in scripting using Python. Developing automated test scripts to verify various functionalities, such as hardware interfaces, communication protocols, and software components. Experience in managing automated testing environments for embedded systems, preferably in the transportation rail industry, ensuring the dependability and effectiveness of critical systems. Creating automated test scripts and frameworks for functional, regression, and performance testing of embedded systems using Python. Setting up and supervising HIL simulators, handling I/O configuration, signal routing, and seamless integration with the overall test environment desired. Developing detailed test scenarios and test cases in line with specific system requirements, conducting thorough tests in the HIL environment, and carefully analyzing test results to guarantee optimal performance and compliance with safety standards. Work Experience C++, Python, Shell scripting Ability to read Schematics Familiarity with MATLAB / Simulink, LabVIEW would be an advantage OS : Linux working environment

Key Responsibilities Administer and maintain AWS environments supporting data pipelines, including S3, EMR, Athena, Glue, Lambda, CloudFormation, and Redshift. Cost Analysis - use AWS Cost Explorer to analyze services and usages, create dashboards to alert outliers on usage and cost Performance and Audit - use AWS Cloud Trail and Cloud Watch to monitory system performance and usage Monitor, troubleshoot, and optimize infrastructure performance and availability. Provision and manage cloud resources using Infrastructure as Code (IaC) tools (e.g., AWS CloudFormation, Terraform). Collaborate with data engineers working in PySpark, Hive, Kafka, and Python to ensure infrastructure alignment with processing needs. Support code integration with GIT repositories Implement and maintain security policies, IAM roles, and access controls. Participate in incident response and support resolution of operational issues, including on-call responsibilities. Manage backup, recovery, and disaster recovery processes for AWS-hosted data and services. Interface directly with client teams to gather requirements, provide updates, and resolve issues professionally. Create and maintain technical documentation and operational runbooks Required Qualifications 3+ years of hands-on administration experience managing AWS infrastructure, particularly in support of data-centric workloads. Strong knowledge of AWS services including but not limited to S3, EMR, Glue, Lambda, Redshift, and Athena. Experience with infrastructure automation and configuration management tools (e.g., CloudFormation, Terraform, AWS CLI). Proficiency in Linux administration and shell scripting, including Installing and managing software on Linux servers Familiarity with Kafka, Hive, and distributed processing frameworks such as Apache Spark. Ability to manage and troubleshoot IAM configurations, networking, and cloud security best practices. Demonstrated experience in monitoring tools (e.g., CloudWatch, Prometheus, Grafana) and alerting systems. Excellent verbal and written communication skills. Comfortable working with cross-functional teams and engaging directly with clients. Preferred Qualifications AWS Certification (e.g., Solutions Architect Associate, SysOps Administrator) Experience supporting data science or analytics teams Familiarity with DevOps practices and CI/CD pipelines Familiarity with Apache Iceberg-based data pipelines

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : DevOps, Docker (Software), Kubernetes, Microsoft SQL Server Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).- Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).- Engagement with development teams on a regular basis. Appropriate escalation of critical queries.- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Coordinate with stakeholders to gather requirements- Ensure timely delivery of projects Professional & Technical Skills: - Must Have Skills: Proficiency in Java, SQL, UNIX, Shell scripting, Control M.- Hands on experience on Jetty, DevOps, Docker (Software), Microsoft SQL Server, Kubernetes- Hands on experience on RDBMS Oracle 12/19, PL/SQL.- Hands on experience on Docker EE, Kubernetes, Argo CD.- Exposure in DevOps tools like Jenkins, Master Deploy etc.- Exposure in Elastic search (KIBANA), Grafana- Exposure in ETL tools is an advantage.- Exposure to SRE- Good knowledge of all phases of the system development and implementation life cycle (SDLC).- Strong understanding of CI/CD pipelines- Experience with cloud platforms such as AWS or Azure- Knowledge of infrastructure as code tools like Terraform Additional Information:- The candidate should have a minimum of 8 years of experience in DevOps- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : DevOps, Docker (Software), Kubernetes, Microsoft SQL Server Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Application deployment and level 1&2 support during SIT, UAT -Production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).- Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).- Engagement with development teams on a regular basis. Appropriate escalation of critical queries.- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Coordinate with stakeholders to gather requirements- Ensure timely delivery of projects - Must Have Skills: Proficiency in Java, SQL, UNIX, Shell scripting, Control M.- Hands on experience on Jetty, DevOps, Docker (Software), Microsoft SQL Server, Kubernetes- Hands on experience on RDBMS Oracle 12/19, PL/SQL.- Hands on experience on Docker EE, Kubernetes, Argo CD.- Exposure in DevOps tools like Jenkins, Master Deploy etc.- Exposure in Elastic search (KIBANA), Grafana- Exposure in ETL tools is an advantage.- Exposure to SRE- Good knowledge of all phases of the system development and implementation life cycle (SDLC).- Strong understanding of CI/CD pipelines- Experience with cloud platforms such as AWS or Azure- Knowledge of infrastructure as code tools like Terraform Additional Information:- The candidate should have a minimum of 5 years of experience in DevOps- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : DevOps, Docker (Software), Kubernetes, Microsoft SQL Server Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).- Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).- Engagement with development teams on a regular basis. Appropriate escalation of critical queries.- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Coordinate with stakeholders to gather requirements- Ensure timely delivery of projects - Must Have Skills: Proficiency in Java, SQL, UNIX, Shell scripting, Control M.- Hands on experience on Jetty, DevOps, Docker (Software), Microsoft SQL Server, Kubernetes- Hands on experience on RDBMS Oracle 12/19, PL/SQL.- Hands on experience on Docker EE, Kubernetes, Argo CD.- Exposure in DevOps tools like Jenkins, Master Deploy etc.- Exposure in Elastic search (KIBANA), Grafana- Exposure in ETL tools is an advantage.- Exposure to SRE- Good knowledge of all phases of the system development and implementation life cycle (SDLC).- Strong understanding of CI/CD pipelines- Experience with cloud platforms such as AWS or Azure- Knowledge of infrastructure as code tools like Terraform Additional Information:- The candidate should have a minimum of 8 years of experience in DevOps- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : Embedded Applications Testing Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a detail-oriented and proactive Functional Tester to join our embedded systems QA team in Bangalore. The ideal candidate will have a foundational understanding of embedded systems and experience in manual and functional testing. Exposure to smartphones, consumer electronics, or similar embedded domains is a strong advantage. Roles & Responsibilities:Perform functional and system-level testing of embedded devices.Understand product requirements and create detailed test cases and test plans.Execute manual test cases and report defects with clear documentation.Collaborate with development and hardware teams to reproduce and debug issues.Maintain test logs, reports, and documentation for traceability and compliance.Participate in requirement reviews and provide feedback from a testing perspective. Professional & Technical Skills: Bachelors degree in Electronics, Computer Science, or a related field.2-4 years of experience in embedded systems testing or QA.Basic understanding of embedded systems and hardware/software interaction.Experience in writing and executing test cases.Familiarity with defect tracking tools (e.g., JIRA, Bugzilla).Good analytical and troubleshooting skills.Strong communication and documentation abilities. Additional Information:Exposure to smartphone testing or similar embedded consumer electronics.Experience with test management tools (e.g., TestRail, Zephyr).Familiarity with Android/Linux-based systems is a plus.Knowledge of scripting (Python, Shell) is an added advantage.Work from Office 5 Days a Week Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Zabbix, Splunk Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of the organization. Your role will require you to stay updated on industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Zabbix, Splunk.- Strong understanding of application monitoring and performance tuning.- Experience with incident management and troubleshooting methodologies.- Familiarity with cloud-based application deployment and management.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 5 years of experience in Zabbix.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Site Reliability Engineer (SRE) Experience: 2 - 3 Years Exp Salary: 10-15 LPA Preferred Notice Period : Within 30 Days Opportunity Type: Office (Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills: Azure OR Kubernetes OR Docker OR Terraform, Prometheus OR Grafana OR ELK Stack OR Elasticsearch OR Logstash OR Kibana, Shell Scripting OR PowerShell TatvaCare (One of Uplers' Clients) is Looking for: About TatvaCare TatvaCare is transforming care practices to deliver positive health outcomes. TatvaCare, a startup in the Indian health tech landscape, is catalyzing the transformation of care practices through digitisation. Our product portfolio includes TatvaPractice, an advanced EMR and Knowledge platform for healthcare professionals, and MyTatva, a Digital Therapeutics application designed to manage chronic diseases like Fatty Liver, COPD, and Asthma. Through these initial solutions and more to come, we aim to bridge the gap in healthcare, connecting professionals and patients. We are committed to revolutionizing healthcare in India, promoting efficient, patient-centric care, and optimizing outcomes across the healthcare spectrum. MyTatva: A DTx app that aids adherence to doctor-recommended lifestyle changes. TatvaPractice: An ABDM-certified EMR platform to Enhance a doctors practice. Our vision is not just about digitizing records; it's about fostering a healthcare ecosystem where efficiency and empathy converge, ultimately leading to a health continuum. Job Description: Are you a Site Reliability Engineer (SRE) looking to make a real impact in the healthcare space? Tatvacare, a technology-driven healthcare platform focused on delivering personalised and accessible care, is looking for an SRE to help scale and optimise its cloud infrastructure. If you're passionate about reliability, automation, and supporting meaningful innovation in digital health this opportunity is for you. Read on to explore the role Job Description: We are hiring a Site Reliability Engineer (SRE) with 23 years of experience. What Youll Do: Manage and monitor infrastructure on Azure Cloud. Work with Kubernetes and Docker for application deployment. Use Terraform to automate infrastructure. Set up and manage OpenVPN for secure access. Monitor performance and reliability using observability tools like Grafana, ELK, or Azure Monitor. Support developers with deployment and system reliability. Explore integration of OpenAI APIs to improve operations. Skills Required: Experience with Azure, Kubernetes, Docker, and Terraform. Knowledge of OpenVPN setup and usage. Hands-on with monitoring tools (Grafana, Prometheus, ELK, etc.). Scripting in Bash, PowerShell, or Python. Basic understanding of OpenAI or interest in AI tools How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply and register or log in to our portal 2.Upload updated Resume & complete the Screening Form 3. Increase your chances of getting shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Site Reliability Engineering Good to have skills : DevOps, AWS AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education"SUMMARY:The Site Reliability Principal Engineer helps to implement highly reliable, scalable, and performant system across the enterprise. This is realized by relentlessly measuring the environments and finding areas that need improvement. Improvements can range from education of engineering and operational resources, creating new capabilities, providing code enhancements, or implementing processes and tools. Success is measured by data and backed by continued customer satisfaction. The Site Reliability Engineer will use their infrastructure experiences combined with engineering best practices to build solutions to improve our environment.ROLES AND RESPONSIBILITIES:Responsible for designing, developing, implementing, and optimizing the efficiency of the environment including performance, reliability, and scalability of our services.Responsible for measuring the health and performance of the environments by implementing tooling such as Datadog to achieve the proper level of visibility of the environment.Enable teams to implement observability by developing and publishing standards and best practices and providing guidance and implementation assistance to engineering teams.Responsible for designing and implementing coding assignments related to applications, systems reliability, monitoring, alerting, and analytics.Participate in educating Engineering and Operations teams to ensure SRE principles are implemented consistently across the enterprise. Take a proactive approach to anticipate and correct a wide range of production issues including outages, processing slowdowns or stoppages, errors, and failures Implement engineering and operational improvements including code enhancements, process improvements, or procedural amendments.Ability to triage, isolate, and resolve environmental issues in an expedient and open fashion.Provide technical leadership for a wide range of projects.Assist and mentor other engineering staffTechnical experience & Professional attributes:Experience with multiple software development languages including C#, Go, Python or Java.Experience with platform monitoring tools like Datadog, AWS CloudWatch, or similarExperience with Software as a Service (SaaS) environmentsExperience designing and deploying AWS services with an Infrastructure as Code (IaC) mindset with tools like Terraform.Experience with hyperscalers, most notably AWS, Azure, or OCIExperience in Agile development methodology. Good written / verbal communication skillsAbility to listen and understand information and communicate the same.Ability to network with key contacts outside own area of expertise.Ability to work with minimal supervision, working with latitude for independent decision making. Education qualifications:Undergraduate degree preferably in Computer Science or a similar technical degree.7+ years of experience in technology related roles.4+ years of experience in a DevOps culture or production SaaS environment. Additional Information:The Winning Way behaviors that all employees need in order to meet the expectations of each other, our customers, and our partners.Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule better is the enemy of done. Dont spend hours when minutes are enough.Work with Purpose - Exhibit a We Can mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if youre unsure, ask. Demonstrate unwavering support for decisions.COMMENTS:The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. " Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : DevOps Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, ensuring that the applications meet the required standards and specifications while fostering a collaborative environment for your team members. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously assess and improve team processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps.- Strong understanding of continuous integration and continuous deployment practices.- Experience with cloud platforms such as AWS, Azure, or Google Cloud.- Familiarity with containerization technologies like Docker and Kubernetes.- Knowledge of scripting languages such as Python or Bash. Additional Information:- The candidate should have minimum 7.5 years of experience in DevOps.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education