Services Engineer

Power Tech Energy Solutions

2 - 6 years

0 Lacs

vadodara gujarat

Posted:5 days ago| Platform: Shine logo

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Skills Required

technical support troubleshooting maintenance diagnose coordination technical training solarrelated services resolve technical faults customer complaints management warranty claims spare parts management service logs management

Work Mode

On-site

Job Type

Full Time

Job Description

As a Service Engineer for our solar-related services, you will be responsible for managing technical support, troubleshooting, and maintenance. Your key responsibilities will include: - Diagnosing and resolving technical faults both remotely and on-site. - Registering, tracking, and closing customer complaints within defined SLAs. - Coordinating with local partners, service centers, and plant teams for issue resolution. - Supporting warranty claims, spare parts management, and replacement coordination. - Conducting technical training for service partners and providing product feedback. - Maintaining accurate service logs and documentation to ensure compliance and customer satisfaction. The job type for this position is full-time and permanent. The work location is in person. Note: No additional details about the company were provided in the job description.,

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Services Engineer