ServiceNow - SPM

Job Summary: The ITBM Specialist will be responsible for the administration, scripting, integration, and development of IT Business Management (ITBM) solutions. This role requires expertise in Configuration Management Database (CMDB), IT Service Management (ITSM), and Project Portfolio Management (PPM). Key Responsibilities: ITBM Administration: Manage and maintain ITBM applications, ensuring optimal performance and availability. Scripting: Develop and maintain scripts to automate processes and enhance system functionality. Integration: Design and implement integrations between ITBM and other enterprise systems. CMDB Management: Oversee the configuration and maintenance of the CMDB, ensuring data accuracy and integrity. Application Development: Develop custom applications and modules within the ITBM framework. ITSM: Implement and manage ITSM processes, ensuring alignment with best practices and organizational goals. Project Portfolio Management: Manage and oversee the project portfolio, ensuring projects are delivered on time, within scope, and within budget. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in ITBM administration, scripting, and integration. Strong knowledge of CMDB, ITSM, and PPM. Proficiency in scripting languages such as JavaScript, Python, or similar. Experience with ITBM tools and platforms (e.g., ServiceNow). About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.