ServiceNow Senior Systems Engineer - Software Asset Management (SAM)

As a Senior ServiceNow Developer, you will play a pivotal role in designing, developing, andmaintainingsolutions within the ServiceNow platform. YourexpertiseinSecurity Operations and Integrated Risk Managementwill be crucial in driving process automation, enhancing user experiences, and streamlining business processes. Additionally, you will have the opportunity to expand your knowledge by working on various applications and modules across the platform.

Primary RoleResponsibilities

• Design, develop, and maintain ServiceNow solutions with a focus onSecurity Operations and Integrated Risk Management.
• Collaborate with stakeholders to capture requirements and translate them into technical solutions.
• Develop applications and modules based on user stories to meet business needs.
• Develop and maintain ServiceNowsecurity,risk, and compliancerelatedcatalog items, ensuring they meet business requirements and enhance user experience.
• Create andmaintaincustom applications, workflows, and integrations.
• Work with the Platform Architect and Platform Administrator to continuously improve the platform by implementing best practices and new features.
• Optimizeperformance to ensure the scalability of ServiceNow applications.
• Troubleshoot and resolve technical issues.
• Manage integrations with other systems and third-party applications.
• Conduct peer code reviews and ensure adherence to coding standards.
• Develop andmaintaintechnical documentation.
• Stay updated with the latest ServiceNow features and industry trends.

A successful candidate will provide the following professional background:

• Minimum of 5 years of experience developing in ServiceNow.
• Experience working withSIEMsolutions (ie. Splunk, Sentinel,QRadar, etc.)and/orvulnerability scanners (ie. Tenable,Qualys,Rapid7,etc.)within ServiceNow.
• Experience working withtheUnified Compliance Framework (UCF) within ServiceNow.
• Specializes in ServiceNowSecurity Operations and Integrated Risk Management, with the ability to develop across other applications and modules.
• Effective communication skills with IT technical teams and business stakeholders.
• Strong documentation skills for technical solutions.
• Excellent teamwork abilities and a good team player.
• Strong organizational skills and excellent work ethics.
• Excellent communicator, capable of working with teams in various locations.
• Proficient in English (verbal and written).
• Strong follow-up skills.

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