ServiceNow Quality Assurance Engineer

As an experienced Quality Assurance professional with 5-8 years of overall QA experience, you will be responsible for various key responsibilities related to the ServiceNow platform. Your primary duties will include defining test strategy, scenarios, traceability matrix, and success criteria. You will collaborate with functional consultants and client UAT teams to ensure smooth coordination. Managing defect triage, retesting, and sign-off procedures will be crucial aspects of your role. Additionally, you will be involved in supporting test automation planning where applicable. To excel in this role, you must possess strong testing experience in ServiceNow SPM (Strategic Portfolio Management) and Enterprise Architect (EA) modules. Familiarity with form design, business rules, flow designer, and custom scripts within the ServiceNow environment is essential. Your experience should also include integration testing with external systems using REST/SOAP APIs. Knowledge of ITIL processes and best practices will be advantageous. Your analytical, troubleshooting, and documentation skills will be put to the test in this position. Effective verbal and written communication skills are essential for successful collaboration within the team and with stakeholders. Holding a ServiceNow System Administrator Certification is mandatory for this role. If you are looking for a challenging opportunity to leverage your QA expertise on the ServiceNow platform, this position based in Noida/Bangalore could be the perfect fit for you.,