540 Servicenow Itsm Jobs - Page 11

Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools....

Service Desk JD Workplace Track Engineer 1. Graduate with Minimum 3+ years of experience in service Desk 2. Excellent communication and conversation skills in English 3. Excellent in Voice call support 4. Good Knowledge of Incident, Change and Problem Management 5. Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk 6. Liaise with the Service Manager 7. Help with the development and issuance of Service Desk Operational Reports 8. Liaise with the designated Change lead as requested. 9. Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, problems etc. 10. T...

Job Description Service Desk JD Workplace Track Engineer 1. Graduate with Minimum 3+ years of experience in service Desk 2. Excellent communication and conversation skills in English 3. Excellent in Voice call support 4. Good Knowledge of Incident, Change and Problem Management 5. Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk 6. Liaise with the Service Manager 7. Help with the development and issuance of Service Desk Operational Reports 8. Liaise with the designated Change lead as requested. 9. Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, pro...

As a Solution Architect at NTT DATA, you play a pivotal role in the design, implementation, and optimization of end-to-end solutions to address both business and IT requirements effectively. Your expertise in architecture and enterprise systems is essential in delivering efficient and scalable solutions. Specifically, you are expected to have in-depth knowledge of the LogicMonitor platform, Azure (or any other) Cloud, and ServiceNow/Salesforce ITSM, along with a profound understanding of enterprise architecture and integration patterns. Your responsibilities include collaborating with key stakeholders to comprehend business needs and transform them into impactful solutions. You will architec...

You should have strong experience in ServiceNow development, with hands-on experience in IT service management process design. You must possess an overarching understanding of the ServiceNow Enterprise product suite and a fundamental grasp of the key technologies relevant to ServiceNow integration solutions. Your ability to translate business concepts into technical solutions is crucial for this role. In addition, you should have web portal development skills, including proficiency in HTML, CSS, Angular JS, and Bootstrap. Experience in implementing core process areas such as Incident, Problem, Change, Service Catalog, Request, and CMDB is essential. Your primary skills should include Service...

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required...

Job Description Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development ...

Job Description Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development ...

Position Purpose Role is to work on Projects, Enhancements and Defects on ServiceNow framework. Must have experience on ServiceNow ITSM area. Responsibilities Direct Responsibilities Automate and support an expanding and maturing ServiceNow environment. Working knowledge of Incident, Problem, Service Request, Change, Knowledge, Service Portal, and CMDB. Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow. Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting. Analyzes the User Requirements provided by the Product Owners or BAs, challe...

o 712+ years of IT experience, with 5+ years in ServiceNow architecture and solution design. o Hands-on expertise with ServiceNow ITSM, ITOM, ITAM, HRSD, CSM, and SecOps modules. o Strong knowledge of ServiceNow scripting (JavaScript, Glide API), Flow Designer, Integration Hub, MID Server, REST/SOAP integrations, and Service Portal. o Experience with CMDB design, data modeling, and discovery. Certifications o ServiceNow Certified System Administrator (CSA) mandatory. o ServiceNow Certified Implementation Specialist (CIS) in multiple modules preferred. o ServiceNow Certified Application Developer (CAD) preferred. o ServiceNow Certified Technical Architect (CTA) highly desirable. Soft Skills o...

We are seeking a highly skilled ServiceNow Developer with a strong focus on CMDB data analysis. The ideal candidate will have a deep understanding of ServiceNow ITSM and ITOM modules and be able to effectively design, develop, and maintain CMDB configurations. Key Responsibilities: CMDB Data Management: Design, develop, and maintain CMDB configurations to ensure data accuracy and consistency Enrich CMDB data through automation and integration with other systems Analyze CMDB data to identify gaps and inconsistencies Implement data quality checks and validation rules ITOM Process Automation: Automate ITOM processes using ServiceNow workflows, scripts, and integrations Develop custom applicatio...

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...

Technical Support Engineer for Service Management, responsible for resolving customer-reported issues through various support channels. The role involves analyzing system logs, code snippets, and configurations to troubleshoot complex technical problems. The position requires strong analytical skills and technical expertise to ensure platform stability and customer satisfaction. Key Responsibilities Own and resolve customer-reported issues through web, chat, email, case updates, and phone support Analyze system logs, code snippets, and configurations to isolate root causes and recommend solutions Leverage platform knowledge to provide guidance and best practices to customers Collaborate with...

We are seeking a skilled and experienced ServiceNow Developer/Consultant to join our team. The ideal candidate will have a strong background in ServiceNow development and configuration, with hands-on experience in implementing and maintaining various modules and integrations. Key Responsibilities: Design, develop, and implement solutions using Script Includes, Client Scripts, Business Rules, and Flow Designer. Configure and customize Service Catalog items, Request tables, UI Policies, and UI Actions. Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform. Develop and maintain REST/SOAP integrations with third-party syst...

In Time Tec is an award-winning IT & software company. In Time Tec offers progressive software development services, enabling its clients to keep their brightest and most valuable talent focused on innovation. In Time Tec has a leadership team averaging 15 years in software/firmware R&D, and 20 years building onshore/offshore R&D teams. We are looking for rare talent to join us. People having a positive mindset and great organizational skills will be drawn to the position. Your capacity to take initiative and solve problems as they emerge, flexibility, and honesty, will be key factors for your success at In Time Tec. Job Overview: We are seeking a skilled ServiceNow ITSM Developer with 3–5 y...

Overview We are seeking a skilled ServiceNow ITSM Developer with 3–5 years of experience on the ServiceNow platform, including hands-on expertise in Employee Center Pro. The candidate will be responsible for developing, configuring, and enhancing ITSM applications and the Employee Center Pro portal to deliver a unified, modern employee experience. Key Responsibilities Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog). Develop and enhance Employee Center Pro experiences, including landing pages, topic pages, catalog items, and guided journeys. Build intuitive Service Portal and Agent Workspace features to improve user experi...

Position Overview We are seeking an experienced ServiceNow ITSM Developer with 3–5 years of hands-on development experience on the ServiceNow platform, including exposure to Telecommunications Service Management (TSM) / telecom-specific modules. The candidate will play a key role in designing, developing, and customizing ServiceNow ITSM applications to support business needs in a telecom environment. Key Responsibilities Configure, customize, and enhance ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog). Develop and maintain workflows, Flow Designer actions, client scripts, business rules, and UI policies. Implement and support Telecommunications ...

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...

Design, configure, and enhance ServiceNow ITSM modules. Develop custom scripts, workflows, and integrations (REST/SOAP). Automate incident, problem, and change processes while ensuring platform scalability and performance. Required Candidate profile 5–10 years of ServiceNow with deep ITSM expertise. Strong in JavaScript, Glide API, REST/SOAP integrations, workflows, and automation. Proven ability to deliver scalable solutions and collaborate

Company - General Mills Location - Powai,Mumbai - Hybrid Model The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute to the ServiceNow Core Practice at General Mills in capacity of a Technical Engineer II. This role will report into D&T Manager- ServiceNow Platform in India and functionally collaborate with different stakeholders on the ServiceNow platform. It is a team member role. In this role, candidate will be responsible for working with the ServiceNow Core Practice team in completing assigned projects to deliver high impact, high value outcomes, while staying within identified project constraints for budget, ...

Your Role We are seeking a qualified candidate for the position of a Consultant with experience on ServiceNOW specifically on CSM/FSM modules. In this role you will play a key role in Delivery of consulting services to install, configure, and integrate software products from ServiceNow Develop custom software solutions as required through scripting and software development and knowledge in IT Operations Management, Service Management, and ITIL foundation is critical. Prepare technical documentation as specified in customer contracts and as internally required Provide value based assessments and workshops to help the customer maximize business results from ServiceNow software. Your Profile Ex...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive su...

As the Head of IT Service Management, you will lead a skilled team dedicated to maximizing the efficiency and functionality of the ServiceNow platform. You will drive process development and enhancements and work closely with cross-functional teams to meet strategic goals. Your role is crucial in identifying performance bottlenecks, deploying new features, and ensuring operational excellence within the IT service landscape. In our dynamic and innovative work environment, you will thrive as part of a multicultural team that embraces flexibility and encourages collaborative problem-solving. Your leadership will guide our efforts to streamline IT service processes, enhance user experience, and ...

Role & responsibilities Job DescriptionJob Description ServiceNow ITSM and ITOM Developer About Jade Jade Global is a well-positioned, long-time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Role Summary ServiceNow developers specializing in ITSM and ITOM are responsible for managing the ServiceNow platform to optimize IT service delivery and IT operations. This includes designing, configuring, developing, troubleshooting, and implementing baseline and custom ITSM and ITOM applications....

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...