Job
Description
Role Overview: As a ServiceNow Developer specializing in IT Operations Management (ITOM), your primary role will involve analyzing business requirements, designing, developing, and implementing solutions on the ServiceNow platform. You will work closely with various cross-functional teams to ensure the successful delivery of ServiceNow applications and modules, effectively meeting the organization's needs. Key Responsibilities: - Collaborate with business analysts and stakeholders to comprehensively understand business requirements and translate them into detailed technical specifications. - Design and develop ServiceNow applications and modules while ensuring strict adherence to best practices and industry standards. - Customize and configure various components within ServiceNow, including workflows, forms, fields, scripts, business rules, and UI policies. - Implement and configure ServiceNow IT Operations Management (ITOM) modules such as discovery, Service Mapping, event management, and CMDB to optimize operational efficiency. - Work in collaboration with infrastructure and operations teams to maintain accurate and up-to-date configuration data within the CMDB. - Utilize ServiceNow Event Management to effectively monitor and manage infrastructure events, alerts, and incidents. - Develop and uphold integrations between ServiceNow and other monitoring tools and systems for streamlined operations. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience of 5-10 years working as a ServiceNow Developer with a focus on ITOM. - Proficiency in ServiceNow, ITOM, Discovery, Event Management, and other relevant modules. - Strong analytical skills with the ability to translate business requirements into technical solutions effectively. - Excellent communication and collaboration skills to work efficiently with cross-functional teams and stakeholders. (Note: No additional details about the company were mentioned in the provided job description.) Role Overview: As a ServiceNow Developer specializing in IT Operations Management (ITOM), your primary role will involve analyzing business requirements, designing, developing, and implementing solutions on the ServiceNow platform. You will work closely with various cross-functional teams to ensure the successful delivery of ServiceNow applications and modules, effectively meeting the organization's needs. Key Responsibilities: - Collaborate with business analysts and stakeholders to comprehensively understand business requirements and translate them into detailed technical specifications. - Design and develop ServiceNow applications and modules while ensuring strict adherence to best practices and industry standards. - Customize and configure various components within ServiceNow, including workflows, forms, fields, scripts, business rules, and UI policies. - Implement and configure ServiceNow IT Operations Management (ITOM) modules such as discovery, Service Mapping, event management, and CMDB to optimize operational efficiency. - Work in collaboration with infrastructure and operations teams to maintain accurate and up-to-date configuration data within the CMDB. - Utilize ServiceNow Event Management to effectively monitor and manage infrastructure events, alerts, and incidents. - Develop and uphold integrations between ServiceNow and other monitoring tools and systems for streamlined operations. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience of 5-10 years working as a ServiceNow Developer with a focus on ITOM. - Proficiency in ServiceNow, ITOM, Discovery, Event Management, and other relevant modules. - Strong analytical skills with the ability to translate business requirements into technical solutions effectively. - Excellent communication and collaboration skills to work efficiently with cross-functional teams and stakeholders. (Note: No additional details about the company were mentioned in the provided job description.)
