Job Title : ServiceNow ITOM Specialist Location : Remote from India Duration : 4+ months contract Interview Process : Video Interview Note : The candidate must possess a valid passport and be willing to relocate to the USA or UAE after a 4-month contract. About the Role: We’re looking for a ServiceNow ITOM Specialist with strong hands-on experience in Discovery and Service Mapping to help us improve visibility into our IT infrastructure. You’ll play a key role in implementing and optimizing ITOM features, ensuring our CMDB is accurate, up-to-date, and driving real value. Key Responsibilities: Configure and manage ServiceNow Discovery and Service Mapping. Build and maintain accurate application service maps. Troubleshoot MID server, probes, and discovery issues. Ensure CMDB health, data integrity, and compliance with governance policies. Collaborate with infrastructure, network, and app teams to support service visibility. Requirements: 5+ years working with ServiceNow ITOM, especially Discovery and Service Mapping. Strong knowledge of infrastructure, networking, and cloud platforms (AWS, Azure, etc.). Experience with CMDB, MID servers, and integration of monitoring tools. ServiceNow certification in Discovery or Service Mapping is a plus. ITIL knowledge and scripting experience (JavaScript) are desirable.

Job Title: ServiceNow ITOM (Service Mapping) – Multiple Openings Location: Remote (India-based preferred) | Travel/Relocation to Saudi Arabia or USA Engagement Type: Full-Time (FTE) Visa Sponsorship: Saudi Arabia – Visa sponsored by client USA – Visa sponsorship available for eligible and open candidates Open Positions: 15+ Business Analyst (BA) Solution Architect Technical Architect Business Process Consultant (BPC) Technical Consultant Job Description: Client is hiring for 10+ ServiceNow ITOM (Service Mapping) roles to support global projects. We're looking for India-based consultants who can join through our Indian office and relocate to Saudi Arabia (visa sponsored), or those already located in Saudi Arabia . If the consultant is open to relocation to the USA , sponsorship can also be considered for the right candidate. FTE opportunities are available across levels. Roles & Responsibilities (vary by position): BA: Drive requirements gathering, stakeholder alignment, and documentation Solution Architect: Define scalable, secure ServiceNow ITOM architecture Technical Architect: Lead technical design, integrations, and platform strategies BPC: Bridge business processes with ServiceNow configurations and solutions Technical Consultant: Configure, customize, and implement Service Mapping , Discovery, CMDB, and related modules Must-Have Skills: Strong hands-on experience in ServiceNow ITOM , especially Service Mapping Ability to work remotely and relocate as required Strong communication and client-facing skills Flexibility for international travel/relocation based on project needs Preferred: ServiceNow Certifications (CSA, CIS-ITOM, CTA, etc.) Experience working with Middle East or U.S. clients Note: ✅ If you’re already in Saudi Arabia , feel free to connect directly. ✅ If you're based in India , you will start from the Indian office and relocate as per project requirements.