ServiceNow ITOM Specialist

Role Overview: As a ServiceNow Developer - ITOM, you will play a crucial role in analyzing business requirements, designing, developing, and implementing solutions on the ServiceNow platform. Your collaboration with cross-functional teams will ensure the successful delivery of ServiceNow applications and modules, meeting the organization's needs effectively. Key Responsibilities: - Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications. - Design and develop ServiceNow applications and modules while ensuring adherence to best practices and industry standards. - Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components. - Implement and configure ServiceNow IT Operations Management (ITOM) modules such as discovery, Service Mapping, event management, and CMDB (Configuration Management Database). - Collaborate with infrastructure and operations teams to ensure accurate and up-to-date configuration data within the CMDB. - Monitor and manage infrastructure events, alerts, and incidents using ServiceNow Event Management. - Develop and maintain integrations between ServiceNow and other monitoring tools and systems. Qualifications Required: - 5-10 years of experience in ServiceNow development. - Proficiency in ServiceNow, ITOM, Discovery, and Event Management. - Strong understanding of IT operations and management practices. - Excellent communication and collaboration skills to work effectively with cross-functional teams. (Note: No additional details about the company were present in the job description.),