ServiceNow ITOM Developer

Skill- ServiceNow ITOM Developer

Location -PAN INDIA

Exp- 5 Year to 14 Year

Key Responsibilities:

• Design & Implementation:

• Lead the design, implementation, and optimization of ServiceNow ITOM modules such as

  Discovery, CMDB, Service Mapping, Event Management, and Orchestration

  .
• Customize and configure patterns, probes, sensors, and discovery schedules.
• Integrate cloud platforms (AWS, Azure, GCP) with ServiceNow ITOM for enhanced visibility and automation

1

.

• Client Engagement & Solutioning:

• Conduct workshops to gather requirements and define ITOM architecture.
• Translate business needs into scalable ServiceNow solutions.
• Deliver Proof of Concept (PoC) and Proof of Value (PoV) engagements.

• Development & Integration:

• Perform hands-on development and configuration.
• Ensure seamless integration with other ServiceNow modules and third-party tools.
• Maintain deep knowledge of ServiceNow capabilities and constraints

2

.

• Testing & Deployment:

• Plan and coordinate testing phases.
• Lead test remediation cycles and ensure quality assurance.

• Mentorship & Leadership:

• Provide technical mentoring to junior developers.
• Act as a subject matter expert in executive briefings and marketing events.

Required Skills & Qualifications:

• 510+ years of IT experience, with strong ServiceNow background.
• Hands-on experience with

  ITOM modules

  (Discovery, CMDB, Event Management, etc.).
• Strong scripting skills (JavaScript, Glide).
• Experience with

  cloud integrations

  (AWS, Azure, GCP).

• CIS-ITOM certification

  is highly preferred.
• Additional certifications in ITSM, HRSD, or IRM are a plus