ServiceNow (GRC/IRM/ITAM/SAM/HAM) Manager

Experience is 9 to 17yrs

Work you will do:

As a Manager / ServiceNow Technical Architect, you would be expected to perform the following activities in ServiceNow IRM and Security Operations modules:

• Highly proficient in configuring and developing on the ServiceNow platform, with a comprehensive understanding of core platform features, functionalities, secure application operations, and exception handling during ongoing operations.
• Facilitate the adoption of technology-based tools and methodologies to continuously enhance the monitoring, management, and reliability of services.

Design and architect ServiceNow security solutions focusing on Security Operations, Integrated Risk Management, and Vulnerability Response

Role & responsibilities

9+ years of overall and relevant ServiceNow experience in implementing applications such as IRM (Integrated Risk Management), SIR, VR, TPRM, BCM, ITAM,SAM, HAM

• Demonstrated experience with technical aspects of ServiceNow, including workflow design, APIs, web services, and integrations using connectors (preferred).
• Hands-on experience configuring Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows/Flow Designer, and migrating solutions to higher environments.
• Well-versed in various ServiceNow products and platform capabilities.
• Must have delivered more than 4-5 projects end-to-end, from requirement gathering through to go-live.
• Must have ServiceNow IRM or Security Operations module implementation experience (like Risk Management, Audit Management, Policy Management, Vendor Risk Management & SIR Modules, etc.)
• Ability to conduct regular code reviews, adopt ServiceNow best practices for software design and development across the platform ecosystem, and provide technical guidance to colleagues and customers to resolve questions and issues.