ServiceNow Enginner

🚀 Hiring: ServiceNow Performance Analytics Developer | 8+ Years Experience

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ServiceNow Performance Analytics Developer

🔍 Key Responsibilities

Performance Analytics (PA)

data sources, indicators, breakdowns, widgets, dashboards

dashboards, scorecards, and KPI-driven reports

✔️ Optimize data collection jobs ensuring accuracy & performance

✔️ Work with business teams to translate goals into measurable KPIs

✔️ Maintain data governance & best practices in analytics modelling

✔️ Enhance, troubleshoot, and optimize existing PA solutions

agile ceremonies, sprint planning & code reviews

✔️ Collaborate with integration teams for cross-platform data modelling (CMDB, Incident, Change)

✔️ Mentor junior developers on ServiceNow PA standards & best practices

✅ Required Skills & Experience

• 5+ years of ServiceNow development

• Minimum 2+ years in Performance Analytics

• Strong knowledge of PA:

  Indicators, time series, breakdowns, widgets

• Hands-on experience with

  JavaScript

  ,

  Glide APIs

  ,

  REST APIs

• Experience in ServiceNow modules:

  ITSM, CMDB, Incident/Change

• Understanding of data visualization and analytics storytelling

• Preferred:

• ✔ Certified Implementation Specialist – Performance Analytics

⭐ Good to Have

• ITIL v4 Foundation

• Experience with

  Reporting, CMDB Health, ITOM integrations

• Background in

  Data modelling / ETL / BI tools

📩 Interested? Apply Now!