Servicenow Developer

What youll do

• Interact with external customers and development of robust and performant solutions
• Create solutions keeping architecture & best practice principles in mind for new business requirements
• Focus on delivering the solution as configurable and provide alternate solutions wherever possible
• Define Approach & Solutions for proposals and estimate the work for given scope
• Present the proposed solution to existing and new customers and convince them on the thought process
• Collaborate with internal stakeholders for development of new propositions
• Research new functionality and recommend solutions that deliver customer value

What are we looking for?

1. Extensive hands-on experience in configuration and implementation of one of the ServiceNow out of the box solutions –ITSM,CSM, ITBM, HR Service Delivery, ITOM, GRC or APP Engine

2.Good hands-on experience on custom widget development and creating custom catalog items

3.In depth knowledge in service catalog development and automation of workflows

4.Should have good experience in creating custom UI pages and custom reports/dashboard

5.Should have experience in handling UI views and customizing the same accordingly

6.Hands on experience with third party & web services integration (SOAP and REST)

7.Strong technical skills on web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP)

8.Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions

9.ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment

10.System/Process Automation (Orchestration) experience

11.Understanding of ITIL framework

12.Experienced to work in Agile software development environments

13.Ability to clearly articulate his/her point of view and to have Solutioning mindset

14.Prior experience in customer facing roles, along with leading and mentoring team on technical front

15.Very good communication & presentation skills, proactive mindset and capacity to learn and work independently

16.Experience in Now Assist is a plus

ServiceNow CSA/CAD/Both Certification is mandatory