Posted:2 hours ago|
Platform:
Remote
Full Time
- Collaborate with key stakeholders to understand business needs and translate them into technical solutions within the SPM framework
- Provide leadership and guidance to a team of developers and administrators working on the ServiceNow ITBM module
- Oversee the configuration, customization, and integration of the ITSM module with other ServiceNow applications.
- Troubleshoot and resolve technical issues related to the ITBM module, coordinating with support teams, as necessary.
-Ability to create and Modify Workflows with experience in agent workspace design and implementation
-Proficiency in JavaScript, angular and jelly scripting.
- Experience in integrating ServiceNow modules with other enterprise applications.
- Application design, development, and deployment experience with the Service-now platform with hands-on technical delivery including required documentation.
- Code review and propose improvements in the configuration / customizations of the platform
- Bachelors degree in computer science, Information Technology, or a related field.
- Proven experience (6 years) in ServiceNow platform modules, particularly SPM, ITSM
- In-depth knowledge of demand management, project management processes, and methodologies.
- Strong understanding of ITIL framework and release management best practices.
- Experience coordinating releases in complex, multi-module ServiceNow environments.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- ServiceNow Certified Application Developer is plus
Path Infotech
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