Servicenow Developer

HTC Global Services

5 - 7 years

15 - 20 Lacs

hyderabad chennai bengaluru

Posted:1 day ago| Platform:

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Skills Required

integration servicenow itsm servicenow development itsm modules

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Conceptualize design, develop, and implement solutions using the ServiceNow Platform.
Compare, evaluate, and implement new features and technologies, and integrate them into the ServiceNow Platform.
Ability to translate business processes with workflows, validation rules and process builder into configuration.
Work with a variety of users to gain information, and develop intra-system trade-offs between different users, as necessary; interact with a diverse client base and outside vendor contacts.
Maintain documentation on system configurations, maintenance processes and schedules.
Providing 2nd and or 3rd level incident support, change management, and maintaining the upkeep of technical records and documentation.
Follow team software development methodology and ServiceNow best practice methods for administration, configuration, and development.
Ensures effective problem analysis and resolution of issues of moderate scope in a timely fashion and escalates issues when needed to appropriate levels of IT or Business.
Provides off hours (on-call) support as it relates to IT functional area.

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