Servicenow Developer

As a ServiceNow Developer at our fast-growing enterprise IT services and digital transformation consultancy, you will be a key member of our delivery team in India. Your primary responsibility will be to design, develop, and support production-grade ServiceNow solutions for our enterprise clients. You will work on a variety of projects including automation, ITSM/ITOM/HRSD implementations, and large-scale platform integrations to drive operational efficiency and digital workflows. Your role will involve designing, developing, and maintaining scoped ServiceNow applications and modules using server-side and client-side scripting such as Glide, Script Includes, Client Scripts, and UI Policies. You will be responsible for implementing Flow Designer, Workflows, and IntegrationHub actions, as well as building and maintaining REST/SOAP integrations, web services, and custom APIs for third-party systems. Additionally, you will configure and administer CMDB, Discovery, MID Server, and related ITOM components to ensure accurate configuration data and automated discovery processes. In this role, you will also support platform upgrades, performance tuning, and automation of deployment pipelines using Git/CI-CD. You will create automated tests, maintain release artifacts and runbooks, and collaborate with architects, product owners, and cross-functional delivery teams in Agile ceremonies to translate requirements into technical designs and deliverables. Furthermore, you will troubleshoot production incidents, perform root-cause analysis, deliver timely fixes, and maintain clear technical documentation. To be successful in this position, you must have at least 3 years of hands-on ServiceNow development experience with scoped apps and ITSM/ITOM/HRSD customization. Strong JavaScript skills, experience with Flow Designer, Script Includes, UI Actions, and Service Portal development are essential. You should also have proven experience integrating ServiceNow with external systems via REST/SOAP, IntegrationHub, and MID Server, along with working knowledge of CMDB, Discovery, Event Management, and configuration best practices. Familiarity with Agile delivery practices, Jira, Git-based workflows, and basic CI/CD automation is required. A Bachelor's degree in Computer Science, IT, or equivalent practical experience is also necessary. Preferred qualifications include ServiceNow certifications, experience with Service Portal, AngularJS, Performance Analytics, and platform upgrade projects, as well as ITIL Foundation certification and exposure to cloud integrations (AWS/Azure). In return, we offer competitive compensation with on-site delivery exposure to enterprise customers and complex platform engagements, certification support, structured learning paths, and clear progression into senior developer or architect roles. You will be part of a collaborative, delivery-focused culture that values ownership, quality, and continuous improvement. Join us as a ServiceNow Developer in India and be a part of our innovative and dynamic team that is driving digital transformation through ServiceNow automation and platform engineering.,