Servicenow Developer

Job Description

Job Title: ServiceNow Developer Location: India (Hybrid - at least 3 days ) Experience: 5+ years preferred Employment Type: Full-Time About the Role: We are looking for an experienced ServiceNow Developer to join our team and contribute to the design, development, and delivery of cutting-edge solutions on the ServiceNow platform. This is a highly technical and consultative role requiring a deep understanding of ServiceNow capabilities and the ability to translate business needs into effective technical solutions. The ideal candidate will bring hands-on experience in Financial Services Operations including Disputes, Money Movement, and Case Management — and will play a key role in delivering robust solutions that support critical financial processes. Key Responsibilities: ------------------------- Design, develop, and implement solutions on the ServiceNow platform based on user requirements and best practices Provide expert-level technical support for complex ServiceNow functionalities Collaborate with stakeholders to gather requirements and recommend scalable technical solutions Troubleshoot, debug, and optimize existing configurations and customizations Stay current with industry trends and ServiceNow platform updates Mentor junior developers and provide knowledge-sharing support as needed Contribute to project planning and may lead specific project initiatives Required Skills & Qualifications: ------------------------------------------ Proven experience as a ServiceNow Developer (minimum 4–5 years) Strong understanding of ServiceNow architecture and modules (especially Case Management, Flow Designer, and IntegrationHub) Domain expertise in Financial Services Operations: Disputes resolution workflows Money Movement processes Case Management and operational efficiency Ability to build and customize applications and workflows on the ServiceNow platform Excellent problem-solving, communication, and collaboration skills Experience with Agile/Scrum methodologies is a plus Nice to Have: --------------- ServiceNow certifications (CSA, CAD, or other relevant certs) Experience working with clients in the BFSI (Banking, Financial Services, and Insurance) domain Integration experience with external systems using REST/SOAP APIs Role & responsibilities