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ServiceNow Developer, Data Foundations

ServiceNow Developer, Data Foundations

Sanofi

6 - 11 years

5 - 9 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

servicenow rest data management cloud platforms user experience javascript configuration management cloud data quality scripting apis gcp compliance data governance manufacturing scrum agile aws soap architecture azure

Work Mode

Work from Office

Job Type

Full Time

Job Description

Our Team:

The ServiceNow team is a multinational team that supporters 70 manufacturing sites and all of Sanofis locations in 170 countries using ServiceNow.

What you will be doing:

Main responsibilities:

We are seeking an experienced Senior Developer in Data Foundations to focus on the ServiceNow platform, specializing in CMDB (Configuration Management Database), CSDM (Common Service Data Model), and ITOM (Discovery and Service Mapping). This individual will play a critical role in advancing our ServiceNow capabilities, ensuring our data foundation supports strategic initiatives and operational excellence.

KeyResponsibilities:

CMDB Management:Lead the design, configuration, and maintenance of the CMDB, ensuring accuracy and alignment with the CSDM framework.

Data Governance:Develop and enforce policies and best practices for effective data management within the CMDB, ensuring data quality, compliance, and consistency across the organization.

Discovery & Mapping:Implement and enhance ITOM Discovery and Service Mapping, enabling real-time visibility into enterprise assets and dependencies.

Solution Design:Develop innovative solutions to meet business requirements within the ServiceNow platform, adhering to best practices and enterprise architecture standards.

Platform Optimization:Proactively identify areas for improvement in the ServiceNow ecosystem, implementing enhancements to improve performance and user experience.

Compliance:Ensure solutions meet regulatory and organizational compliance standards, including ITIL, GxP, and SOX requirements where applicable.

Collaboration:Work closely with stakeholders, cross-functional teams, and leadership to align ServiceNow capabilities with organizational goals.

About you

List here ideally the must-haves criteria to be successful on the role.

Bachelors degree in Computer Science, Information Technology, or a related field.

Proven 6+ years of experience as a ServiceNow Developer and/or Admin, including at least 5 years focusing on CMDB, CSDM, and ITOM.

Strong expertise in ITOM modules such as Discovery and Service Mapping.

Solid understanding of ServiceNow platform architecture, Flow Designer, and Integration Hub.

Solid understanding of the Common Service Data Model (CSDM).

Proficiency in scripting (JavaScript), and experience with APIs (REST/SOAP).

Knowledge of ITIL processes and best practices.

Exceptional problem-solving, analytical, and communication skills.

Preferred Qualifications:

ServiceNow Certified Implementation Specialist (CIS) in ITOM or CMDB.

Familiarity with cloud platforms (AWS, Azure, GCP).

Experience working in regulated industries (e.g., pharmaceutical, GxP, SOX).

Hands-on experience with Agile/Scrum methodologies.

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Sanofi

Pharmaceutical Manufacturing

Paris France

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ServiceNow Developer, Data Foundations