Servicenow Developer

Role & responsibilities

The ServiceNow Consultant will join the high performing

ServiceNow implementation team, this team works only on

ServiceNow implementation & transformation projects.

• The ServiceNow Consultant will be a high-performing

independent individual contributor, will work as a track lead for

implementation like incident management and integration

tracks.

• Candidate will work on Scrum principles, fast paced sprint/agile

methodology (2 weeks) to implement a ServiceNow application

for clients. (Stories, scrum task, test task, peer

• The ServiceNow Consultant is responsible for designing

technical solutions on the ServiceNow platform to satisfy the

business needs of the IT department and beyond

• The candidate will have to act as a Solution Architect/Senior

developer as required in the implementation team.

• Candidate will work on Innovative solutions to automate

processes or increase efficiency, effectiveness of systems

• Candidates will help in practice development by helping in

hiring, resourcing & rewards & recognition

• Candidate can choose one practice development function to

participate in, innovation, presales, hiring or resourcing.

Requirements:

• Candidates should have prior working experience in

ServiceNow Implementation projects only (Not enhancements,

Managed services)

• Knowledge & experience of one or more ServiceNow

applications (ITSM & GRC, SECOPS, HRSD, CSM) in

ServiceNow Platform.

• Aware of best development practices during implementation &

coach other team members to follow best practices.

• Very strong and established track record of managing complex

ITSM tool deployment involving multiple stakeholders and team

members

• Exposure to ITIL Framework, IT Management Tools

• Ideal candidate should have worked on agile methodology for

implementing ServiceNow application in scrum-based approach

• Ability to work under pressure and handle crunched timelines

• Excellent verbal/written communication, collaboration,

analytical and presentation skills to lead an environment driven

by customer service and teamwork

• Must be able to set goals and participate in strategic initiatives

for a team; and foster the development of high-performance

teams and interface with all levels of the organization.

Knowledge & experience of integration frameworks in

ServiceNow

Must-Have Certifications

• Certified System Administrator (Mandatory)

• CIS (Certified Implementation specialist (Preferred)

• ITIL Certifications (desired)

• Scrum master (Preferred)

Experience & Background

• B-Tech/BCA/MCA/MBA

• 4+ years of IT industry experience.

Preferred candidate profile