ServiceNow Delivery Lead

Job Description

Role: ServiceNow Service Delivery Lead Required Technical Skill Set: Service Now Platform and ITIL Desired Competencies (Technical/Behavioral Competency) Must-Have: ServiceNow Expertise, Leadership Skills, Project Management, Vendor Management, Problem-Solving Abilities, Customer Focus. Good-to-Have: Analytical Skills, Teamwork. Responsibility of / Expectations from the Role: 1 ServiceNow Expertise: Organization expects the candidate to have a deep understanding of the ServiceNow platform, including its modules, features, and best practices. 2 Strategic Thinking: The candidate should demonstrate strategic thinking skills, including the ability to align ServiceNow initiatives with broader business goals and objectives. 3 Vendor Management: Experience in managing relationships with ServiceNow vendors and partners is often desired, as it can be important for the successful delivery of ServiceNow services and solutions. 4 Customer Focus: A strong customer focus is often expected, with a commitment to delivering high-quality services and solutions that meet the needs of internal and external customers. 5 Project Management: Organization expects the candidate to have strong project management skills, including the ability to plan, organize, and manage resources to deliver projects on time and within budget. Virtual Drive on 21st May 2025 between 10AM-5PM for 30min. Show more Show less