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Servicenow CMDB

Servicenow CMDB

Tata Consultancy Services

8 - 10 years

0 Lacs

chennai

Posted:Just now| Platform:

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Skills Required

servicenow cmdb it operations management itsm itom

Work Mode

Work from Office

Job Type

Full Time

Job Description

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.

What we are looking for

Role: ServiceNow CMDB

Experience Range: 8 - 10 years

Location: Chennai

Must Have:

Discovery Overview • Discovery Schedules Creation • Pre-requisites for Discovery and its configurations • Discovery Issues Troubleshooting • Discovery Reconsolidation Rules for Effective CMDB • Complete Hands-on Experience on Developing CMDB using different end points like Private/Public cloud, Intune, NOC, Matrix 42, On-Prem customer environment. • Service Mapping Overview • Pre-requisites for Service Mapping and its configurations • Service Mapping Configuration Via Manual • Service Mapping Configuration Via Automatic • CI Relationships • Reports and Dashboards

Good to Have:

Minimum 2 mandate details are mandate with two or 3 liners

CSDM, Mobile Application and Performance Analytics in ServiceNow • Knowledge of the ITIL framework, vocabulary and best practices

Essential:

Work with customers and understand the current scope for this transformation and come up with a detailed plan with clear timelines.
Work closely with the team for this new implementation until successful Go-live.
Should technically lead, handle the issues, front end customer for status meeting and drive this implementation team.
Ensures that all requests from users for assistance are handled promptly and effectively

Minimum Qualification:

15 years of full-time education
Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

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