ServiceNow CMDB

Job Description

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: ServiceNow CMDB Experience Range: 6 - 10 years Location: Chennai Interview Mode: Friday Virtual Drive Must Have: Discovery Overview · Discovery Schedules Creation · Pre-requisites for Discovery and its configurations · Discovery Issues Troubleshooting · Discovery Reconsolidation Rules for Effective CMDB · Complete Hands-on Experience on Developing CMDB using different end points like Private/Public cloud, Intune, NOC, Matrix 42, On-Prem customer environment. · Service Mapping Overview · Pre-requisites for Service Mapping and its configurations · Service Mapping Configuration Via Manual · Service Mapping Configuration Via Automatic · CI Relationships · Reports and Dashboards Good to Have: Minimum 2 mandate details are mandate with two or 3 liners CSDM, Mobile Application and Performance Analytics in ServiceNow · Knowledge of the ITIL framework, vocabulary and best practices Essential: Work with customers and understand the current scope for this transformation and come up with a detailed plan with clear timelines. Work closely with the team for this new implementation until successful Go-live. Should technically lead, handle the issues, front end customer for status meeting and drive this implementation team. Ensures that all requests from users for assistance are handled promptly and effectively Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less