Job Title - Customer Support Executive to handle both voice (calls) and non-voice (chat/email) support channels. Job Summary: Were looking for a Customer Support Executive to handle both voice (calls) and non-voice (chat/email) support channels. You’ll resolve customer issues, ensure satisfaction, and maintain accurate records. Responsibilities: Handle inbound/outbound calls for customer queries. Respond via chat, email, and tickets. Update CRM/ticketing systems accurately. Ensure timely follow-ups and resolutions. Requirements: Min. HSC or Graduate in any stream. 0–2 years of customer support experience. Strong English communication (verbal & written). Basic computer & typing skills. Flexible with shifts and weekends. Skills: Customer focus, communication, problem-solving, multitasking, and patience. We are hiring for Customer Support Executive to handle both voice (calls) and non-voice (chat/email) - Freshers / 1 Year Experience Location *Bangalore * Walk IN for BANGALORE * - Please get your resume for an interview. (Address below) / Pls share resume to below number before coming for interview Contact person - Shashank - 9870296712 Company Name - Altruist India Pvt Ltd Location - Bangalore Address - chamber #4, 5, 6, Narendra Arcade Building, Hosur Rd, behind RNS MOTORS, Garvebhavi Palya, Bengaluru, Karnataka 560068 Interview Timing - 10 AM to 5 PM (Monday - Saturday) Show more Show less

Job Description We are seeking an experienced AS400 Developer with strong expertise in COBOL400, CL400, and DB2/400. The ideal candidate will have the ability to analyze and troubleshoot COBOL programs independently, and collaborate effectively with cross-functional teams to support and enhance legacy systems. Key Responsibilities Analyze, develop, and support applications written in COBOL400 and CL400 on the AS400 platform. Write and optimize SQL queries for data manipulation and reporting. Perform independent analysis of COBOL programs to identify bugs, enhancements, and performance improvements. Collaborate with business analysts, QA, and operations teams to resolve issues and implement system changes. Provide technical documentation and participate in code reviews as needed. Troubleshoot production issues and provide L2/L3 support. Required Skills & Experience 5+ years of hands-on experience with AS400, COBOL400, CL400, and DB2/400. Strong SQL skills with proven experience in data analysis and reporting. Ability to independently analyze and modify COBOL programs. Excellent communication skills and a proactive, problem-solving mindset. Experience working in a collaborative, team-oriented environment. Preferred Prior experience in finance, insurance, or large enterprise environments. (ref:hirist.tech) Show more Show less

Job Title: ServiceNow Senior Developer (CMDB) We are seeking a ServiceNow Senior Developer with specialized expertise in Configuration Management Database (CMDB) and Discovery to support, maintain, and optimize our configuration management and asset discovery processes. This role involves developing and enhancing CMDB-related features, integrating ServiceNow with external systems, and providing cross-module support to ensure a cohesive and efficient platform. Key Responsibilities: • CMDB Development: Lead the design, implementation, and customization of CMDB processes, ensuring data integrity, compliance, and alignment with IT and business needs. • Discovery Management: Configure and maintain the ServiceNow Discovery module, facilitating accurate and automated asset identification and mapping across the organization. • Integrations: Design and implement integrations between ServiceNow and external systems to ensure seamless data flow and synchronization within the CMDB and other modules. • Cross-Module Support: Provide development and support across various ServiceNow modules (e.g., ITSM, ITOM), ensuring platform efficiency and interoperability. • Continuous Improvement: Identify and implement enhancements to CMDB and Discovery processes, driving continuous improvement and optimization. • Technical Documentation & Standards: Maintain documentation for configurations, customizations, and integrations, adhering to best practices and organizational standards. Required Qualifications: • Experience: 6+ years of experience in ServiceNow development with specific expertise in CMDB, Discovery, and integrations. • Certifications: ServiceNow Certified System Administrator (CSA) and Certified CMDB Developer are required. • Technical Skills: In-depth knowledge of CMDB architecture, Discovery configuration, Service Mapping, and best practices for configuration management. • Scripting & API Integrations: Proficiency in ServiceNow scripting, REST/SOAP APIs, and creating custom integrations to support data flow within the CMDB. • Analytical & Problem-Solving Skills: Strong analytical skills to troubleshoot complex issues and improve the efficiency of CMDB and Discovery processes. • Communication Skills: Excellent collaboration skills for working with IT and business stakeholders, ensuring alignment and effective solution delivery. Preferred Skills: • Experience with ServiceNow IT Service Management Professional (ITSM Pro), Security Operations, Vendor Risk Management (VRM), Finance Services Operations (FSO), Configuration Management Database (CMDB) and Discovery. • Experience with ITOM and other relevant ServiceNow modules. • Familiarity with ITIL frameworks and CMDB best practices. • Knowledge of network infrastructure, asset lifecycle management, and dependency mapping. Show more Show less

Job Description Design, develop, and maintain BMC software solutions for our products. Like sensor monitor, event log WebUI etc. Implement function in firmware to communicate with peripherals via SPI, I2C, UART etc, per protocol specification and chipset datasheet. Perform code reviews, unit testing, and debugging to ensure high quality and reliable BMC software. Develop and maintain documentation, including design specifications, user manuals, and release : BMC product/stack software solution experience is a must. Good understanding of server power management via BMC is a must Must have 4+ years experience in C++ coding in linux application, including well design concepts and code tracing skill. Hardware debugging skill is must. Solid Knowledge of low-level protocol, including I2C, PMBUS, SPI, UART, JTAG, GPIO. Good understanding of BMC IPMI 2.0 including IPMI Messaging, SDR, SEL, FRU, SOL, IPMB, LAN, KCS, event log, PEF, ME, NM, PECI. Must have worked on MCTP and PLDM Experience in porting BMC to multiple HW. Experience with AMI SPX/OneTree product is preferred Good to have worked on DCSCM card. (ref:hirist.tech) Show more Show less

Job Description Must-Have Skills : Professional experience working with public cloud platforms (AWS) Expertise in Infrastructure as Code (IaC) tools such as Terraform Hands-on experience with CI/CD tools like GitLab CI/CD, GitHub Actions, or Jenkins Strong coding and scripting skills (PowerShell, Bash, Python, or equivalent) Proficiency in Configuration Management tools like Ansible, Puppet, or Chef Experience managing and troubleshooting Linux servers Strong analytical and troubleshooting skills Exposure to security best practices and remediation Familiarity with security-related tools such as Wiz and Qualys Hands-on experience in Static/Dynamic Security Testing s Penetration Testing using tools like SonarQube, CheckMarx, AppScan, BurpSuite, OWASP ZAP Proxy, WebInspect, Fortify, Veracode, Nessus, etc. Good-to-Have Skills Knowledge of System and Application Monitoring tools (Prometheus, Grafana, CloudWatch) Experience with Log Management tools (Elastic Stack, Graylog, Splunk) Working experience with relational databases (MySQL, MS SQL Server, or similar) Use of Secret Management services like HashiCorp Vault Understanding of Change Control procedures Main Responsibilities Deliver resilient application stacks via Infrastructure as Code and DevOps practices Monitor and support critical, high-revenue business applications Diagnose and resolve complex system and application issues Implement and maintain security best practices and remediation strategies Work with cross-functional teams including Development, QA, IT Operations, and Project Management Write and maintain technical and non-technical documentation (ref:hirist.tech) Show more Show less