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ServiceNow CMDB Developer - Technical Consultant

ServiceNow CMDB Developer - Technical Consultant

Fujitsu

5 - 9 years

0 Lacs

thrissur kerala

Posted:1 week ago| Platform: Shine logo

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Skills Required

javascript agile methodologies analytical skills verbal communication written communication presentation skills teamwork leadership servicenow design servicenow development cmdb experience service data model discovery service mapping cmdb health dashboards rest apis soap apis ci lifecycle management itil practices devops practices problemsolving skills customer presentation skills

Work Mode

On-site

Job Type

Full Time

Job Description

You are a highly skilled and experienced Senior ServiceNow CMDB Developer with at least 5 years of relevant experience. In your role as a Technical Consultant, you will lead the design, development, and maintenance of the ServiceNow Configuration Management Database (CMDB) within our IT Service Management team. You will collaborate closely with ITSM, infrastructure, and application teams to ensure accurate data modeling, discovery, and integrations that support Configuration Management and related ITIL processes. Your responsibilities will include designing, developing, and maintaining robust and scalable CMDB data models within ServiceNow. You will implement and optimize Discovery and Service Mapping to maintain accurate configuration item (CI) data. Additionally, you will configure and enhance CMDB-related modules such as Identification & Reconciliation, Dependency Views, CI Class Models, and CI Lifecycle Management. Developing and maintaining integrations with external systems to feed CMDB data will be a crucial part of your role. You will establish and enforce data governance, compliance, and quality standards for CMDB data. Working with stakeholders, you will define and implement business rules, client scripts, UI policies, and workflows to support CMDB and asset management. Collaboration with security, operations, and development teams to align CMDB with enterprise architecture and security requirements is essential. Troubleshooting CMDB-related issues and providing technical guidance to support teams will also be part of your responsibilities. Your role will involve producing technical documentation, diagrams, and user guides for CMDB processes and structures. It is crucial to stay up-to-date with ServiceNow platform enhancements and industry best practices. As a Senior Consultant, you will execute technical solutions and contribute to the development of Fujitsu IP solutions in ServiceNow. Coaching and advising other Developers will also be an important aspect of your role. To excel in this position, you must have a Bachelor's degree and hold the ServiceNow Certified Implementation Specialist certification in CMDB, Discovery, or ITOM. Experience with cloud-native infrastructure discovery, Agile methodologies, DevOps practices, and ITIL v3 certification is preferred. Strong analytical and problem-solving skills, excellent communication abilities, and successful teamwork experience are essential for this role.,

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ServiceNow CMDB Developer - Technical Consultant