Servicenow Business Analyst

Job Description

About Us : TribolaTech Founded in 2009, TribolaTech specializes in providing Information Technology Solutions and Outsourcing Services. Our executive teams have over 5 decades of combined experience in IT Consulting, Data Management and Staff Augmentation. We love technology and are proud to build a world class global company. TribolaTech is committed to delivering quality solutions that provide exceptional value, innovation, assurance, and integrity to our customers. With deep industry and business process expertise, comprehensive resources and a proven track record, TribolaTech can mobilize the right people, process and technologies to help clients improve their business. Looking for Immediate to 30 Joiner ServiceNow Business Analyst ServiceNow Business Analyst CMDB , ITOM, ITSM, Discovery Good to have Green field implementation. Experince : 7 years of relevant experince in ServiceNow Location : Remote Position: ServiceNow Business Analyst CMDB , ITOM, ITSM, Discovery Job Description: We are looking for a highly motivated and hands-on ServiceNow Business Analyst to support a greenfield implementation of the ServiceNow platform. This role will focus on the ITSM suite , ITOM CMDB , and Discovery modules. The ideal candidate will have strong functional knowledge, excellent communication skills, and the ability to demonstrate business value through the platform. Key Responsibilities: Act as the primary BA for the implementation of ITSM, CMDB, and Discovery modules in ServiceNow Collaborate with stakeholders to gather, analyse, and document business and technical requirements Work hands-on with the platform to test, validate, and demonstrate ServiceNow functionality Conduct demos and walkthroughs to showcase capabilities and value to business users Serve as a bridge between technical teams and business stakeholders Support UAT, training, and go-live activities Manage stakeholder expectations and provide regular updates Key Requirements: Proven experience with ServiceNow ITSM , CMDB , and Discovery Hands-on experience testing and validating ServiceNow functionality Strong understanding of service management processes and workflows Excellent communication and stakeholder management skills Ability to articulate value and impact to business stakeholders Experience with greenfield ServiceNow implementations is a plus