Service Training Planning & Operation

As a Service Training Planning & Operation Manager, your role will involve leading the design, execution, and optimization of service training strategies, training center development, and operational planning. Your contribution will be instrumental in enhancing the skill sets of the service workforce, ensuring training effectiveness, and supporting overall service quality and business growth. - **Service Training Center Development**: - Lead the development, construction, and expansion of service training centers. - Manage procurement of training assets and equipment. - **Training Program Development & Evaluation**: - Design and develop training aids such as cut sections, working modules, and instructional props. - Monitor training utilization and effectiveness to optimize learning outcomes. - **Training Needs Assessment & Coordination**: - Collaborate with field and quality teams to evaluate training needs and plan accordingly. - Coordinate training schedules and resources with relevant stakeholders. - **Reporting, Budgeting & Vendor Management**: - Generate periodic management reports, including Dealer Score Cards and monthly reviews. **Qualifications**: As a suitable candidate for this role, you should possess: - B.Tech / MBA qualification. - Minimum 5 years of experience in training planning, operations, or related roles. - Experience in the automotive, manufacturing, or technical service industry is preferred. Additionally, key skills and competencies required for this position include: - Strong strategic planning and project management skills. - Excellent communication and interpersonal skills. - Analytical skills for monitoring training effectiveness and generating reports. - Budget management and financial monitoring expertise. - Vendor and stakeholder management abilities. - Proficiency in MS Office and reporting tools.,