Service Support Coordinator

As a Service Support Coordinator in the Ballast & Buoyancy Division in Navi Mumbai, you will be responsible for supporting the Sales and Operations teams to ensure smooth coordination of service orders, documentation, and project tracking. Your role will involve close interaction with internal teams, handling service logistics, maintaining accurate records, and contributing to the efficient execution of service operations. The ideal candidate will be process-driven, technically proficient, and capable of managing multiple priorities in a fast-paced environment. - Assist the Sales and Operation department with tracking projects. - Create job service orders in Microsoft D365 based on handover of PO from the sales department. - Aid the operation team with mobilization/demobilization of material and manpower. - Generate pre-execution and post-execution documents required for site execution. - Maintain tracking sheets for invoices, open orders, and project planning. - Upload various documents on client portals. - File signed copies of executed jobs for internal and invoicing purposes. - Compile service reports and site documents after each site execution to ensure proper document control. - Update data in D365 related to DN/GRN and Documentation as required. - Carry out any tasks assigned by Service Engineers related to documentation. - Prepare and submit necessary reports in a timely manner. - Assist the Operation team in raising essential purchase requisitions. Qualifications, Skills, and Experience: - Education: Diploma in Mechanical Engineering, Mechatronics, or Electronics & Instrumentation. - Technical Skills: Proficient in time management, well-versed with Microsoft applications like MS Word, MS Excel, PowerPoint. - Experience: 1-2 years.,