Service Representative

As a Field Service Representative at Schneider Electric, you will play a vital role in delivering exceptional customer experiences by collaborating with customers, sales teams, and partners to install, inspect, troubleshoot, and maintain equipment in dynamic environments. **Key Responsibilities:** - Servicing, installing, and repairing customer equipment - Performing warranty work and start-up services - Conducting startup/commissioning on Schneider Electric equipment - Providing testing, calibration, and repair services - Offering technical support and training to customers - Documenting technical reports for each site **Additional Responsibilities:** - Analysing complex equipment problems and implementing solutions - Developing and implementing design modifications - Creating training courseware and providing training to customers and colleagues - Traveling for training and job site support **Qualifications Required:** - Diploma or Bachelor's degree in Electrical/Electronics Engineering or a related field - 4+ years of experience in a field service role, preferably in the electrical industry - Strong technical knowledge of UPS System - Excellent problem-solving and troubleshooting skills - Handling a Major Project - Effective communication and customer service skills - Ability to work independently and as part of a team - Willingness to travel for training and job site support Join Schneider Electric's team as a Field Service Representative if you are a problem-solver, customer-focused, and passionate about your work. Schneider Electric offers direct product training, training on digital and physical tools, and opportunities for growth and development. As a Field Service Representative at Schneider Electric, you will play a vital role in delivering exceptional customer experiences by collaborating with customers, sales teams, and partners to install, inspect, troubleshoot, and maintain equipment in dynamic environments. **Key Responsibilities:** - Servicing, installing, and repairing customer equipment - Performing warranty work and start-up services - Conducting startup/commissioning on Schneider Electric equipment - Providing testing, calibration, and repair services - Offering technical support and training to customers - Documenting technical reports for each site **Additional Responsibilities:** - Analysing complex equipment problems and implementing solutions - Developing and implementing design modifications - Creating training courseware and providing training to customers and colleagues - Traveling for training and job site support **Qualifications Required:** - Diploma or Bachelor's degree in Electrical/Electronics Engineering or a related field - 4+ years of experience in a field service role, preferably in the electrical industry - Strong technical knowledge of UPS System - Excellent problem-solving and troubleshooting skills - Handling a Major Project - Effective communication and customer service skills - Ability to work independently and as part of a team - Willingness to travel for training and job site support Join Schneider Electric's team as a Field Service Representative if you are a problem-solver, customer-focused, and passionate about your work. Schneider Electric offers direct product training, training on digital and physical tools, and opportunities for growth and development.