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Continental
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Service Operation

Service Operation

Continental

3 - 8 years

4 - 8 Lacs

kolkata

Posted:10 hours ago| Platform:

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Skills Required

mining accessories ehs sap leasing hr customer service operations data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sales Support

Assist purchasing with new vendor requests, documentation, contacts setup information.
Assist accounts payable with payment allocation queries Assist accounts payable with new customer credit applications, documentation, contacts setup information. Assist accounts receivable team with any escalated customer credits, outstanding payments payment allocation queries. Assist BDMs with customer overflow Quotes/ Tenders. Provide high level customer service building relationships with both our customers vendors providing accurate advice regarding inventory levels, lead times, general enquires payment date enquires on vendor invoices.

Data Entry Reporting

Collate and load weekly time attendance into HRMS for approval and payment.

Raise service and part sales orders within SAP.

Create shopping carts/purchase requisitions for purchase orders., ensuring accurate allocation of costs purchasing policy is adhered.

Process completed service jobs ensuring cost tracker, customer PO backing information is accurate.

Assist with preparation of End of Month Reporting for finance.

Assist HR in monthly Statutary compliance for the service locations

Service Support

Coordinates people and processes including inductions , exit process , long absenteeism , unauthorsied absenteeism and other disciplianry matters and authorisations to engage Services personnel for client site based deployment.
Ensure up to date training records of licenses, qualifications, high risk licenses, medicals inductions are maintained for Site Work. Coordinate travel and accommodation as required. Coordinate for implementation of HR policies Receipting of Goods into SAP. Monitor stock on hand ensure accuracy is reflected between stock levels SAP, investigate any discrepancies.

Inventory Management

Process monitor accuracy of stock receipted into inventory. Administer yearly stock take ensuring correct process is adhered.

Office Duties

Performs duties of receptionist including answering of telephone, greeting visitors, opening and distribution of incoming mail and prepares inter-company courier bags and outgoing mail on a daily basis.
Maintains an efficient office, including filing and keeping of confidential papers. Ordering of employee uniforms. Ensuring office supplies/stationary items are on hand.

Commercial Leasing

Sourcing quotes for new requirement vehicles coordinate with the managers on additional specs/accessories
Coordinate process for vehicle accidents required steps for drivers
Maintain leasing vehicle spreadsheet ensure it is updated regularly
Coordinate all invoices are paid update to date for rent utilities
Coordinate any repairs maintenance for branchQualifications

Gradution or Masters in Commerce and MBA in HR or finanace will be added advantage
Requires understanding of law in regard to Labour, commercial and EHS and has good communication skills and the ability to train and guide others
Ability to travel interstate to other Service Branches when required

3 or more years of professional experience in various commercial functions in Mining or Services Industry

3 or more years of experience in industrial production processes

3 or more years in a leadership position, preferably in operational units with functional and disciplinary responsibility for other individuals experience in working with international teams on service related topics and understanding of foreign cultures

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Continental

Motor Vehicle Manufacturing

Hannover Lower Saxony

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Service Operation