SERVICE NOW PERFORMANCE ANALYTICS

Company Description Volto Consulting specializes in Technology Consulting, Engineering/IT Services, and Contingent Workforce services across various industries. Our expertise enables us to provide innovative and effective solutions tailored to the unique needs of our clients. We are committed to delivering high-quality services that enhance operational efficiencies and drive business growth. Role Description This is a full-time, on-site role for a ServiceNow Performance Analytics specialist located in Noida. The role involves developing and maintaining performance analytics on the ServiceNow platform to meet organizational objectives. Responsibilities include analyzing data, generating reports, suggesting improvements based on insights, collaborating with team members, and ensuring the accuracy and reliability of analytics tools. Qualifications \n Strong Analytical Skills Effective Communication skills Experience in Customer Service Knowledge of Sales and Finance principles Proficiency in using the ServiceNow platform Bachelor’s degree in Computer Science, Information Technology, or a related field Ability to work independently and as part of a team Experience in the IT or Healthcare industry is a plus Show more Show less