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Home
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Jobs in surat
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Mycityband
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Service Manager

Service Manager

6 - 10 years

|

8 - 9 Lacs

surat gujarat india

Posted:6 hours ago| Platform: Foundit logo

Apply

Skills Required

field service reporting engineer productivity tracking tada & ter handling warranty claim management camc coordination

Work Mode

On-site

Job Type

Full Time

Job Description

Collect and maintain Field Service Reports (FSRs) from service engineers
Track and manage engineer-wise visit data to monitor productivity and performance
Handle and verify TADA (Travel and Daily Allowance), TER (Travel Expense Reports), and incentive data for service engineers
Submit and manage warranty claims and CAMC (Comprehensive Annual Maintenance Contract) claims through the parent company's web portal
Oversee and maintain records of warranty and CAMC documentation
Coordinate with engineers and internal teams to ensure smooth service operations
Analyze service data to generate reports and assist in strategic planning
Ensure timely and accurate documentation of service activities

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