Service Manager-BRANCH BANKING-Service

3 - 7 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for overseeing branch operations and ensuring exceptional service delivery. Your main tasks will include managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. Additionally, you will supervise the team, resolve complaints, and maintain high service scores. Key Responsibilities: - Manage daily branch activities - Ensure compliance with regulatory standards - Drive service excellence - Supervise the team - Resolve complaints - Maintain high service scores Qualifications Required: - Proactive and customer-focused mindset - Strong leadership and communication skills - Experience in service management or related field would be preferred,

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