Service Manager

Bimal Auto Agency

0 years

1 - 2 Lacs

guwahati

Posted:6 hours ago| Platform: GlassDoor logo

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Skills Required

service resolve reports analyze data strategies efficiency

Work Mode

On-site

Job Type

Full Time

Job Description

Lead, motivate, and manage a team of technicians and service advisors.
Conduct performance reviews and develop career growth opportunities for team members.
Build and maintain strong relationships with customers, ensuring their needs and concerns are addressed promptly.
Resolve customer complaints or issues related to service in a professional and timely manner.
Ensure customer satisfaction by providing timely updates on vehicle service status and any necessary repairs or maintenance.
Prepare and submit regular reports on service department performance, customer feedback, and vehicle service trends.
Analyze service data to identify areas for improvement and develop strategies to optimize efficiency and profitability.

Job Types: Full-time, Permanent

Pay: ₹15,267.70 - ₹22,000.77 per month

Work Location: In person

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