Service Management Practitioner

Job Description

Project Role : Service Management Practitioner Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. You will coordinate projects through contract management and shared service coordination. Your role will involve developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable the strategic agenda. You will be based in Bengaluru and should have a minimum of 2 years of experience in Service Desk Management. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors. Ensure high levels of commitment and enable the strategic agenda. Provide support in the delivery of programs, projects, or managed services. Assist in managing and resolving issues and risks related to service management. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management. Strong understanding of service management principles and best practices. Experience in coordinating projects and managing contracts. Excellent communication and relationship-building skills. Good To Have Skills:Experience with ITIL framework. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based in Bengaluru. A 15 years full-time education is required. Qualifications 15 years full time education