Service Management Practitioner

Job Description

Project Role : Service Management Practitioner Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Must have skills : Microsoft Power Business Intelligence (BI) Good to have skills : Microsoft Power AppsMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Coordinate the delivery of programs, projects, or managed services.- Develop and maintain relationships with key stakeholders and sponsors.- Ensure high levels of commitment from stakeholders.- Enable strategic agenda through effective coordination.- Provide regular updates and reports on project progress. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Business Intelligence (BI).- Good To Have Skills: Experience with Microsoft Power Apps.- Strong understanding of statistical analysis and machine learning algorithms.- Experience with data visualization tools such as Tableau or Power BI.- Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms.- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft Power Business Intelligence (BI).- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education