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Service Management Lead

Service Management Lead

Accenture in India

3 years

0 Lacs

gurugram haryana india

Posted:1 day ago| Platform:

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Skills Required

service management coordination network support communication compliance analyze resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Project Role :

Service Management Lead

Project Role Description :

Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda

Must have skills :

Enterprise Network Operations

Good to have skills :

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As a Service Management Lead, you will be at the forefront of delivering programs, projects, or managed services. Your typical day will involve coordinating various projects through effective contract management and shared service coordination. You will engage with key stakeholders and sponsors, fostering relationships that ensure high levels of commitment and support for the strategic agenda of the organization. Your role will be pivotal in driving the success of initiatives and ensuring that all aspects of service delivery align with organizational goals. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate communication between project teams and stakeholders to ensure alignment and clarity on project objectives. - Monitor project progress and performance, providing regular updates to stakeholders and making adjustments as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Strong understanding of network infrastructure and operations management. - Experience in managing service delivery and ensuring compliance with service level agreements. - Ability to analyze and resolve complex operational issues effectively. - Familiarity with project management methodologies and tools. Additional Information: - The candidate should have minimum 3 years of experience in Enterprise Network Operations. - This position is based at our Gurugram office. - A 15 years full time education is required., 15 years full time education

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Service Management Lead