Service In-charge

0 years

1 - 2 Lacs

Posted:15 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Manage daily service operations of the two-wheeler workshop.
  • Plan and allocate jobs to technicians to ensure timely completion.
  • Monitor service quality and ensure adherence to OEM guidelines and safety standards.
  • Handle customer concerns, service complaints, and escalations professionally.
  • Ensure proper job card creation, billing accuracy, and service documentation.
  • Coordinate with parts department for timely availability of spare parts.
  • Monitor workshop productivity, technician efficiency, and turnaround time.
  • Maintain cleanliness, discipline, and safety within the workshop premises.
  • Ensure compliance with warranty policies and service processes.
  • Train, guide, and supervise technicians and support staff.
  • Prepare daily, weekly, and monthly service performance reports.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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