Service In-charge

Himalaya Refrigeration Industries

5 years

3 - 0 Lacs

rajkot gujarat

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

microsoft excel hvac computer skills in-person diploma communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an experienced and responsible Service Incharge to manage daily service operations, coordinate technicians, communicate with customers, and ensure smooth and timely service delivery.

Key Responsibilities

Manage day-to-day service department operations
Assign tasks to technicians and monitor performance
Handle customer calls, complaints, and service scheduling
Ensure timely completion of installation, repair, and maintenance jobs
Maintain service reports, documentation, and job cards
Check spare parts availability and coordinate with stores
Train and guide service technicians
Ensure adherence to safety and company standards
Provide weekly and monthly service performance reports to management

Qualifications & Skills
Any Graduation / Diploma(mechanical)
Minimum 3–5 years experience in service coordination or service management (Refrigeration/HVAC preferred)
Strong communication and customer-handling skills
Ability to manage teams and work under pressure
Basic computer knowledge (MS Excel, Service CRM preferred)
Technical understanding of refrigeration systems is an added advantage

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Benefits:

Food provided
Leave encashment
Provident Fund

Work Location: In person

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